<tbody>
<?php
while ($wpas_tickets->have_posts()) {
$wpas_tickets->the_post();
echo '<tr>';
foreach ($columns as $column_id => $column) {
echo '<td';
/* If current column is the date we add the date attribute for sorting purpose */
if ('date' === $column_id) {
echo ' data-order="' . strtotime(get_the_time()) . '"';
}
/* We don't forget to close the <td> tag */
echo '>';
/* Display the content for this column */
wpas_get_tickets_list_column_content($column_id, $column);
echo '</td>';
}
echo '</tr>';
}
wp_reset_query();
?>
</tbody>
</table>
<?php
wpas_make_button(__('Open a ticket', 'awesome-support'), array('type' => 'link', 'link' => wpas_get_submission_page_url(), 'class' => 'wpas-btn wpas-btn-default'));
?>
</div>
<?php
} else {
echo wpas_get_notification_markup('info', sprintf(__('You haven\'t submitted a ticket yet. <a href="%s">Click here to submit your first ticket</a>.', 'awesome-support'), wpas_get_submission_page_url()));
}
/**
* Display the reply form.
*
* @since 3.0.0
* @param array $args Additional arguments
* @return void
*/
function wpas_get_reply_form($args = array())
{
global $wp_query;
$post_id = $wp_query->post->ID;
$status = wpas_get_ticket_status($post_id);
$defaults = array('form_id' => 'wpas-new-reply', 'form_class' => 'wpas-form', 'container' => 'div', 'container_id' => 'wpas-reply-box', 'container_class' => 'wpas-form-group wpas-wysiwyg-textarea', 'textarea_before' => '', 'textarea_after' => '', 'textarea_class' => 'wpas-form-control wpas-wysiwyg');
$args = wp_parse_args($args, $defaults);
/**
* Filter the form class.
*
* This can be useful for addons doing something on the reply form,
* like adding an upload feature for instance.
*
* @since 3.0.0
* @var string
*/
$form_class = apply_filters('wpas_frontend_reply_form_class', $args['form_class']);
/**
* wpas_ticket_details_reply_form_before hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_form_before');
if ('closed' === $status) {
echo wpas_get_notification_markup('info', sprintf(__('The ticket has been closed. If you feel that your issue has not been solved yet or something new came up in relation to this ticket, <a href="%s">you can re-open it by clicking this link</a>.', 'awesome-support'), wpas_get_reopen_url()));
/**
* Check if the ticket is currently open and if the current user
* is allowed to post a reply.
*/
} elseif ('open' === $status && true === wpas_can_reply_ticket()) {
?>
<form id="<?php
echo $args['form_id'];
?>
" class="<?php
echo $form_class;
?>
" method="post" action="<?php
echo get_permalink($post_id);
?>
" enctype="multipart/form-data">
<?php
/**
* wpas_ticket_details_reply_textarea_before hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_textarea_before');
?>
<<?php
echo $args['container'];
?>
id="<?php
echo $args['container_id'];
?>
" class="<?php
echo $args['container_class'];
?>
">
<?php
echo $args['textarea_before'];
/**
* Load the visual editor if enabled
*/
if (true === boolval(wpas_get_option('frontend_wysiwyg_editor'))) {
$editor_defaults = apply_filters('wpas_ticket_editor_args', array('media_buttons' => false, 'textarea_name' => 'wpas_user_reply', 'textarea_rows' => 10, 'tabindex' => 2, 'editor_class' => $args['textarea_class'], 'quicktags' => false, 'tinymce' => array('toolbar1' => 'bold,italic,underline,strikethrough,hr,|,bullist,numlist,|,link,unlink', 'toolbar2' => '')));
wp_editor('', 'wpas-reply-wysiwyg', apply_filters('wpas_reply_wysiwyg_args', $editor_defaults));
} else {
/**
* Define if the reply can be submitted empty or not.
*
* @since 3.0.0
* @var boolean
*/
$can_submit_empty = apply_filters('wpas_can_reply_be_empty', false);
?>
<textarea class="form-control" rows="10" name="wpas_user_reply" rows="6" id="wpas-reply-textarea" placeholder="<?php
_e('Type your reply here.', 'awesome-support');
?>
" <?php
if (false === $can_submit_empty) {
?>
required="required"<?php
}
?>
></textarea>
<?php
}
echo $args['textarea_after'];
?>
</<?php
echo $args['container'];
?>
>
<?php
/**
* wpas_ticket_details_reply_textarea_after hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_textarea_after');
if (current_user_can('close_ticket')) {
?>
<div class="checkbox">
<label for="close_ticket" data-toggle="tooltip" data-placement="right" title="" data-original-title="<?php
_e('No reply is required to close', 'awesome-support');
?>
">
<input type="checkbox" name="wpas_close_ticket" id="close_ticket" value="true"> <?php
_e('Close this ticket', 'awesome-support');
?>
</label>
</div>
<?php
}
/**
* wpas_ticket_details_reply_close_checkbox_after hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_close_checkbox_after');
?>
<input type="hidden" name="ticket_id" value="<?php
echo $post_id;
?>
" />
<?php
wp_nonce_field('send_reply', 'client_reply', false, true);
wpas_make_button(__('Reply', 'awesome-support'), array('name' => 'wpas-submit', 'onsubmit' => __('Please Wait...', 'awesome-support')));
/**
* wpas_ticket_details_reply_close_checkbox_after hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_form_before_close');
?>
</form>
<?php
/**
* This case is an agent viewing the ticket from the front-end. All actions are tracked in the back-end only, that's why we prevent agents from replying through the front-end.
*/
} elseif ('open' === $status && false === wpas_can_reply_ticket()) {
echo wpas_get_notification_markup('info', sprintf(__('To reply to this ticket, please <a href="%s">go to your admin panel</a>.', 'awesome-support'), add_query_arg(array('post' => $post_id, 'action' => 'edit'), admin_url('post.php'))));
} else {
echo wpas_get_notification_markup('info', __('You are not allowed to reply to this ticket.', 'awesome-support'));
}
/**
* wpas_ticket_details_reply_form_after hook
*
* @since 3.0.0
*/
do_action('wpas_ticket_details_reply_form_after');
}
?>
type="password" placeholder="<?php
_e('Password');
?>
" id="password" name="pwd" required>
</div>
<div class="wpas-checkbox">
<label><input type="checkbox" name="pwdshow" id="pwdshow" class="wpas-form-control-checkbox"> <?php
echo _x('Show Password', 'Login form', 'wpas');
?>
</label>
</div>
<?php
/**
* wpas_after_registration_fields hook
*
* @Awesome_Support::terms_and_conditions_checkbox()
*/
do_action('wpas_after_registration_fields');
?>
<input type="hidden" name="wpas_registration" value="true">
<?php
wp_nonce_field('register', 'user_registration', false, true);
wpas_make_button(__('Create Account', 'wpas'), array('onsubmit' => __('Creating Account...', 'wpas')));
?>
</form>
<?php
}
?>
</div>
/**
* The wpas_get_message_textarea will generate the textarea
* used to submit the ticket description. It will either generate
* a simple textarea or a WYSIWYG editor based on the plugin settings.
*
* @since 3.0.0
*/
wpas_get_message_textarea();
?>
</div>
<?php
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the submission button.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_before_submit');
wp_nonce_field('new_ticket', 'wpas_nonce', false, true);
wpas_make_button(__('Submit ticket', 'wpas'), array('name' => 'wpas-submit', 'onsubmit' => __('Please Wait...', 'wpas')));
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the form closing tag.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_after');
?>
</form>
</div>
_e('Register', 'awesome-support');
?>
</h3>
<?php
$first_name = new WPAS_Custom_Field('first_name', array('name' => 'first_name', 'args' => array('required' => true, 'field_type' => 'text', 'label' => __('First Name', 'awesome-support'), 'placeholder' => __('First Name', 'awesome-support'), 'sanitize' => 'sanitize_text_field')));
echo $first_name->get_output();
$last_name = new WPAS_Custom_Field('last_name', array('name' => 'last_name', 'args' => array('required' => true, 'field_type' => 'text', 'label' => __('Last Name', 'awesome-support'), 'placeholder' => __('Last Name', 'awesome-support'), 'sanitize' => 'sanitize_text_field')));
echo $last_name->get_output();
$email = new WPAS_Custom_Field('email', array('name' => 'email', 'args' => array('required' => true, 'field_type' => 'email', 'label' => __('Email', 'awesome-support'), 'placeholder' => __('Email', 'awesome-support'), 'sanitize' => 'sanitize_text_field')));
echo $email->get_output();
$pwd = new WPAS_Custom_Field('password', array('name' => 'password', 'args' => array('required' => true, 'field_type' => 'password', 'label' => __('Enter a password', 'awesome-support'), 'placeholder' => __('Password', 'awesome-support'), 'sanitize' => 'sanitize_text_field')));
echo $pwd->get_output();
$showpwd = new WPAS_Custom_Field('pwdshow', array('name' => 'pwdshow', 'args' => array('required' => false, 'field_type' => 'checkbox', 'sanitize' => 'sanitize_text_field', 'options' => array('1' => _x('Show Password', 'Login form', 'awesome-support')))));
echo $showpwd->get_output();
/**
* wpas_after_registration_fields hook
*
* @Awesome_Support::terms_and_conditions_checkbox()
*/
do_action('wpas_after_registration_fields');
wpas_do_field('register', $redirect_to);
wp_nonce_field('register', 'user_registration', false, true);
wpas_make_button(__('Create Account', 'awesome-support'), array('onsubmit' => __('Creating Account...', 'awesome-support')));
?>
</form>
<?php
}
?>
</div>
echo '<tr>';
foreach ($columns as $column_id => $column) {
echo '<td';
/* If current column is the date we add the date attribute for sorting purpose */
if ('date' === $column_id) {
echo ' data-order="' . strtotime(get_the_time()) . '"';
}
/* We don't forget to close the <td> tag */
echo '>';
/* Display the content for this column */
wpas_get_tickets_list_column_content($column_id, $column);
echo '</td>';
}
echo '</tr>';
}
wp_reset_query();
?>
</tbody>
</table>
<?php
echo paginate_links(array('base' => str_replace(999999999, '%#%', esc_url(get_pagenum_link(999999999))), 'format' => '?paged=%#%', 'current' => max(1, get_query_var('paged')), 'total' => $wpas_tickets->max_num_pages));
?>
<?php
wpas_make_button(__('Open a ticket', 'wpas'), array('type' => 'link', 'link' => esc_url(get_permalink(wpas_get_option('ticket_submit'))), 'class' => 'wpas-btn wpas-btn-default'));
?>
</div>
<?php
} else {
wpas_notification('info', sprintf(__('You haven\'t submitted a ticket yet. <a href="%s">Click here to submit your first ticket</a>.', 'wpas'), esc_url(get_permalink(wpas_get_option('ticket_submit')))));
}
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_after_subject');
/**
* Filter the description field arguments
*
* @since 3.2.0
*/
$body_args = apply_filters('wpas_description_field_args', array('name' => 'message', 'args' => array('required' => true, 'field_type' => 'wysiwyg', 'label' => __('Description', 'awesome-support'), 'sanitize' => 'sanitize_text_field')));
$body = new WPAS_Custom_Field('message', $body_args);
echo $body->get_output();
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the submission button.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_before_submit');
wp_nonce_field('new_ticket', 'wpas_nonce', true, true);
wpas_make_button(__('Submit ticket', 'awesome-support'), array('name' => 'wpas-submit'));
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the form closing tag.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_after');
?>
</form>
</div>
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_after_subject');
/**
* Filter the description field arguments
*
* @since 3.2.0
*/
$body_args = apply_filters('wpas_description_field_args', array('name' => 'message', 'args' => array('required' => true, 'field_type' => 'wysiwyg', 'label' => __('Description', 'wpas'), 'sanitize' => 'sanitize_text_field')));
$body = new WPAS_Custom_Field('message', $body_args);
echo $body->get_output();
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the submission button.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_before_submit');
wp_nonce_field('new_ticket', 'wpas_nonce', true, true);
wpas_make_button(__('Submit ticket', 'wpas'), array('name' => 'wpas-submit'));
/**
* The wpas_submission_form_inside_before hook has to be placed
* right before the form closing tag.
*
* @since 3.0.0
*/
do_action('wpas_submission_form_inside_after');
?>
</form>
</div>
<div class="wpas-ticket-buttons-top">
<?php
wpas_make_button(__('My Tickets', 'awesome-support'), array('type' => 'link', 'link' => wpas_get_tickets_list_page_url(), 'class' => 'wpas-btn wpas-btn-default wpas-link-ticketlist'));
?>
<?php
wpas_make_button(__('Open a ticket', 'awesome-support'), array('type' => 'link', 'link' => wpas_get_submission_page_url(), 'class' => 'wpas-btn wpas-btn-default wpas-link-ticketnew'));
?>
<?php
wpas_make_button(__('Logout', 'awesome-support'), array('type' => 'link', 'link' => wp_logout_url(), 'class' => 'wpas-btn wpas-btn-default wpas-link-logout'));
?>
</div>
