/**
* check if there's new event happen
*
*/
function listenCalls($aFormValues)
{
global $config, $locate;
//print_r($_SESSION['ticketNoticeTime']);exit;
//print_r($aFormValues);exit;
$objResponse = new xajaxResponse();
// if($agentData = Customer::getAgentData()){
// if(strstr($agentData['agent'],'agent')){
// $objResponse->addAssign("spanDialList", "style.display", "none");
// $objResponse->addAssign("misson", "style.display", "none");
// }else{
// $objResponse->addAssign("spanDialList", "style.display", "");
// $objResponse->addAssign("misson", "style.display", "");
// }
//// print_r($agentData);exit;
// if($aFormValues['breakStatus'] == -1){
// $span = '<input type="button" value="" name="btnPause" id="btnPause" onclick="queuePaused();" >';
// $objResponse->addAssign("spnPause","innerHTML", $span );
// }
// if($agentData['cretime'] > $aFormValues['clkPauseTime']){
// $objResponse->addAssign("agentData","innerHTML", $agentData['data'] );
// if($agentData['agent_status'] != 'paused'){
// $objResponse->addAssign("btnPause","value", $locate->Translate("Break") );
// $objResponse->addAssign("breakStatus","value", 0);
// }else{
// $objResponse->addAssign("btnPause","value", $locate->Translate("Continue") );
// $objResponse->addAssign("breakStatus","value", 1);
// }
// }
// }else{
// if($_SESSION['curuser']['agent'] == '' ){
// $objResponse->addAssign("agentData","innerHTML", '');
// $objResponse->addAssign("spnPause","innerHTML", '' );
// $objResponse->addAssign("breakStatus","value", -1);
// }
// }
//根据后台 astercrm_accountgroup里设置的参数 notice_interval 来判断多少分钟的间隔执行 ticket 的提示
if ($_SESSION['curuser']['usertype'] == 'agent') {
$noticeInterval = $_SESSION['noticeInterval'];
//print_r($_SESSION['ticketNoticeTime'].' - '.date("Y-m-d H:i:s",strtotime($_SESSION['ticketNoticeTime']." + $noticeInterval minutes")));exit;
//print_r($noticeInterval > 0 && (strtotime($_SESSION['ticketNoticeTime']." + $noticeInterval minutes") <= strtotime(date("Y-m-d"))));exit;
$noticeArray = array();
if ($noticeInterval > 0 && strtotime($_SESSION['ticketNoticeTime'] . " + {$noticeInterval} minutes") <= strtotime(date("Y-m-d H:i:s"))) {
$noticeArray = Customer::ticketNoticeValid();
//更新右上角的mytickets处的数值
$curTicketmsg = Customer::getTicketInWork();
$objResponse->addAssign("curticketMsg", "innerHTML", $curTicketmsg);
}
if (!empty($noticeArray)) {
$objResponse->addAssign("noticeTicketMsgDiv", "innerHTML", str_replace('%d', count($noticeArray), $locate->Translate('you have new tickets')));
$objResponse->addScript('getTicketNoticeMsg();');
$_SESSION['ticketNoticeTime'] = date("Y-m-d H:i:s");
//更新session里的提醒时间
}
/* else {
$objResponse->addAssign("noticeTicketMsgDiv","innerHTML",'');
$objResponse->addScript('closeTicketNotice();');
}*/
}
//根据后台设置的update_online_interval 判断多长时间进行更新astecrm_account表里的last_update_time字段值
if (isset($_SESSION['curuser']['update_online_interval']) && $_SESSION['curuser']['update_online_interval'] != '') {
if (strtotime(date("Y-m-d H:i:s")) - strtotime($_SESSION['curuser']['update_online_interval']) >= $config['system']['update_online_interval'] * 60) {
astercrm::updateAgentOnlineTime('update', date("Y-m-d H:i:s"), $_SESSION['curuser']['accountid']);
}
}
if ($aFormValues['dpnShow'] > 0) {
//for refresh diallist pannel
$lastDiallistId = Customer::getLastOwnDiallistId();
if ($lastDiallistId == '') {
$lastDiallistId = 1;
}
if ($aFormValues['dpnShow'] != $lastDiallistId) {
$objResponse->addAssign("dpnShow", "value", $lastDiallistId);
$objResponse->addScript("showDiallist('" . $_SESSION['curuser']['extension'] . "',0,0,5,'','','','formDiallistPannel','','');");
}
}
if ($aFormValues['uniqueid'] == '') {
$objResponse->addAssign("btnDial", "disabled", false);
$objResponse->loadXML(waitingCalls($aFormValues));
} else {
$objResponse->addAssign("btnDial", "disabled", true);
$objResponse->loadXML(incomingCalls($aFormValues));
}
//set time intervals of update events
//$check_interval = 2000;
//if ( is_numeric($config['system']['status_check_interval']) ) $check_interval = $config['system']['status_check_interval'] * 1000;
//$objResponse->addScript('setTimeout("updateEvents()", '.$check_interval.');');
return $objResponse;
}
/**
* check if there's new event happen
*
*/
function listenCalls($aFormValues)
{
global $config;
$objResponse = new xajaxResponse();
if ($aFormValues['uniqueid'] == '') {
$objResponse->loadXML(waitingCalls($aFormValues));
} else {
$objResponse->loadXML(incomingCalls($aFormValues));
}
$objResponse->addScript('setTimeout("updateEvents()", "1000");');
return $objResponse;
}
