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awesome-support.php
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awesome-support.php
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<?php
/**
* @package Awesome Support
* @author Awesome Support Team <contact@getawesomesupport.com>
* @license GPL-2.0+
* @link https://getawesomesupport.com
* @copyright 2014-2017 AwesomeSupport
*
* @wordpress-plugin
* Plugin Name: Awesome Support
* Plugin URI: https://getawesomesupport.com
* Description: Awesome Support is a great ticketing system that will help you improve your customer satisfaction by providing a unique customer support experience.
* Version: 4.0.6
* Author: Awesome Support Team
* Author URI: https://getawesomesupport.com
* Text Domain: awesome-support
* License: GPL-2.0+
* License URI: http://www.gnu.org/licenses/gpl-2.0.txt
* Domain Path: /languages
*/
// If this file is called directly, abort.
if ( ! defined( 'WPINC' ) ) {
die;
}
if ( ! class_exists( 'Awesome_Support' ) ):
/**
* Main Awesome Support class
*
* This class is the one and only instance of the plugin. It is used
* to load the core and all its components.
*
* @since 3.2.5
*/
final class Awesome_Support {
/**
* @var Awesome_Support Holds the unique instance of Awesome Support
* @since 3.2.5
*/
private static $instance;
/**
* Possible error message.
*
* @since 3.3
* @var null|WP_Error
*/
protected $error = null;
/**
* Minimum version of WordPress required ot run the plugin
*
* @since 3.3
* @var string
*/
public $wordpress_version_required = '3.8';
/**
* Required version of PHP.
*
* Follow WordPress latest requirements and require
* PHP version 5.2 at least.
*
* @since 3.3
* @var string
*/
public $php_version_required = '5.6';
/**
* Holds the WPAS_Custom_Fields instance
*
* @since 3.3
* @var WPAS_Custom_Fields
*/
public $custom_fields;
/**
* List of registered addons
*
* @since 3.3
* @var array
*/
public $addons = array();
/**
* Admin Notices object
*
* @var object AS_Admin_Notices
* @since 3.1.5
*/
public $admin_notices;
/**
* Session object
*
* @since 3.2.6
* @var WPAS_Session $session
*/
public $session;
/**
* Products synchronization object
*
* Only used if there is a compatible e-commerce plugin active
*
* @since 3.3
* @var null|WPAS_Product_Sync
*/
public $products_sync;
/**
* Instantiate and return the unique Awesome Support object
*
* @since 3.2.5
* @return object Awesome_Support Unique instance of Awesome Support
*/
public static function instance() {
if ( ! isset( self::$instance ) && ! ( self::$instance instanceof Awesome_Support ) ) {
self::$instance = new Awesome_Support;
self::$instance->init();
}
return self::$instance;
}
/**
* Instantiate the plugin
*
* @since 3.3
* @return void
*/
private function init() {
// First of all we need the constants
self::$instance->setup_constants();
// Make sure the WordPress version is recent enough
if ( ! self::$instance->is_version_compatible() ) {
self::$instance->add_error( sprintf( __( 'Awesome Support requires WordPress version %s or above. Please update WordPress to run this plugin.', 'awesome-support' ), self::$instance->wordpress_version_required ) );
}
// Make sure we have a version of PHP that's not too old
if ( ! self::$instance->is_php_version_enough() ) {
self::$instance->add_error( sprintf( __( 'Awesome Support requires PHP version %s or above. Read more information about <a %s>how you can update</a>.', 'awesome-support' ), self::$instance->php_version_required, 'a href="http://www.wpupdatephp.com/update/" target="_blank"' ) );
}
// Check that the vendor directory is present
if ( ! self::$instance->dependencies_loaded() ) {
self::$instance->add_error( sprintf( __( 'Awesome Support dependencies are missing. The plugin can’t be loaded properly. Please run %s before anything else. If you don’t know what this is you should <a href="%s" class="thickbox">install the production version</a> of this plugin instead.', 'awesome-support' ), '<a href="https://getcomposer.org/doc/00-intro.md#using-composer" target="_blank"><code>composer install</code></a>', esc_url( add_query_arg( array(
'tab' => 'plugin-information',
'plugin' => 'awesome-support',
'TB_iframe' => 'true',
'width' => '772',
'height' => '935'
), admin_url( 'plugin-install.php' ) ) ) ) );
}
// If we have any error, don't load the plugin
if ( is_a( self::$instance->error, 'WP_Error' ) ) {
add_action( 'admin_notices', array( self::$instance, 'display_error' ), 10, 0 );
return;
}
self::$instance->includes();
self::$instance->session = new WPAS_Session();
self::$instance->custom_fields = new WPAS_Custom_Fields;
self::$instance->maybe_setup();
if ( is_admin() ) {
self::$instance->includes_admin();
self::$instance->admin_notices = new AS_Admin_Notices();
if ( ! defined( 'DOING_AJAX' ) || ! DOING_AJAX ) {
/**
* Redirect to about page.
*
* We don't use the 'was_setup' option for the redirection as
* if the install fails the first time this will create a redirect loop
* on the about page.
*/
if ( true === boolval( get_option( 'wpas_redirect_about', false ) ) ) {
add_action( 'init', array( self::$instance, 'redirect_to_about' ) );
}
add_action( 'plugins_loaded', array( 'WPAS_Upgrade', 'get_instance' ), 11, 0 );
add_action( 'plugins_loaded', array( 'WPAS_Tickets_List', 'get_instance' ), 11, 0 );
add_action( 'plugins_loaded', array( 'WPAS_User', 'get_instance' ), 11, 0 );
add_action( 'plugins_loaded', array( 'WPAS_Titan', 'get_instance' ), 11, 0 );
add_action( 'plugins_loaded', array( 'WPAS_Help', 'get_instance' ), 11, 0 );
}
}
add_action( 'plugins_loaded', array( 'WPAS_File_Upload', 'get_instance' ), 11, 0 );
add_action( 'plugins_loaded', array( self::$instance, 'load_plugin_textdomain' ) );
add_action( 'init', array( self::$instance, 'load_theme_functions' ) );
add_action( 'plugins_loaded', array( self::$instance, 'remote_notifications' ), 15, 0 );
}
/**
* Throw error on object clone
*
* The whole idea of the singleton design pattern is that there is a single
* object therefore, we don't want the object to be cloned.
*
* @since 3.2.5
* @return void
*/
public function __clone() {
// Cloning instances of the class is forbidden
_doing_it_wrong( __FUNCTION__, __( 'Cheatin’ huh?', 'awesome-support' ), '3.2.5' );
}
/**
* Disable unserializing of the class
*
* @since 3.2.5
* @return void
*/
public function __wakeup() {
// Unserializing instances of the class is forbidden
_doing_it_wrong( __FUNCTION__, __( 'Cheatin’ huh?', 'awesome-support' ), '3.2.5' );
}
/**
* Setup all plugin constants
*
* @since 3.2.5
* @return void
*/
private function setup_constants() {
define( 'WPAS_VERSION', '4.0.6' );
define( 'WPAS_DB_VERSION', '1' );
define( 'WPAS_URL', trailingslashit( plugin_dir_url( __FILE__ ) ) );
define( 'WPAS_PATH', trailingslashit( plugin_dir_path( __FILE__ ) ) );
define( 'WPAS_ROOT', trailingslashit( dirname( plugin_basename( __FILE__ ) ) ) );
define( 'WPAS_TEMPLATE_PATH', 'awesome-support/' );
define( 'WPAS_ADMIN_ASSETS_URL', trailingslashit( plugin_dir_url( __FILE__ ) . 'assets/admin/' ) );
define( 'WPAS_ADMIN_ASSETS_PATH', trailingslashit( plugin_dir_path( __FILE__ ) . 'assets/admin/' ) );
define( 'WPAS_PLUGIN_FILE', __FILE__ );
define( 'WPAS_PLUGIN_BASENAME', plugin_basename( __FILE__ ) );
}
/**
* Check if plugin dependencies are present.
*
* @since 3.0.2
* @return boolean True of dependencies are here, false otherwise
*/
private function dependencies_loaded() {
if ( ! is_dir( WPAS_PATH . 'vendor' ) ) {
return false;
}
return true;
}
/**
* Check if the core version is compatible with this addon.
*
* @since 3.3
* @return boolean
*/
private function is_version_compatible() {
if ( empty( self::$instance->wordpress_version_required ) ) {
return true;
}
if ( version_compare( get_bloginfo( 'version' ), self::$instance->wordpress_version_required, '<' ) ) {
return false;
}
return true;
}
/**
* Check if the version of PHP is compatible with this addon.
*
* @since 3.3
* @return boolean
*/
private function is_php_version_enough() {
/**
* No version set, we assume everything is fine.
*/
if ( empty( self::$instance->php_version_required ) ) {
return true;
}
if ( version_compare( phpversion(), self::$instance->php_version_required, '<' ) ) {
return false;
}
return true;
}
/**
* Add error.
*
* Add a new error to the WP_Error object
* and create the object if it doesn't exist yet.
*
* @since 3.3
*
* @param string $message Error message to add
*
* @return void
*/
private function add_error( $message ) {
if ( ! is_object( $this->error ) || ! is_a( $this->error, 'WP_Error' ) ) {
$this->error = new WP_Error();
}
$this->error->add( 'addon_error', $message );
}
/**
* Display error.
*
* Get all the error messages and display them
* in the admin notices.
*
* @since 3.3
* @return void
*/
public function display_error() {
if ( ! is_a( $this->error, 'WP_Error' ) ) {
return;
}
$message = self::$instance->error->get_error_messages(); ?>
<div class="error">
<p>
<?php
if ( count( $message ) > 1 ) {
echo '<ul>';
foreach ( $message as $msg ) {
echo "<li>$msg</li>";
}
echo '</li>';
} else {
echo $message[0];
}
?>
</p>
</div>
<?php
}
/**
* Redirect to about page.
*
* Redirect the user to the about page after plugin activation.
*
* @return void
*/
public function redirect_to_about() {
delete_option( 'wpas_redirect_about' );
wp_redirect( add_query_arg( array( 'post_type' => 'ticket', 'page' => 'wpas-about' ), admin_url( 'edit.php' ) ) );
exit;
}
/**
* Include all files used sitewide
*
* @since 3.2.5
* @return void
*/
private function includes() {
require( WPAS_PATH . 'includes/functions-fallback.php' );
require( WPAS_PATH . 'includes/class-logger.php' );
require( WPAS_PATH . 'includes/integrations/ecommerce.php' );
require( WPAS_PATH . 'includes/scripts.php' );
require( WPAS_PATH . 'includes/shortcodes/shortcode-tickets.php' );
require( WPAS_PATH . 'includes/shortcodes/shortcode-submit.php' );
require( WPAS_PATH . 'includes/file-uploader/class-file-uploader.php' );
require( WPAS_PATH . 'includes/class-mailgun-email-check.php' );
require( WPAS_PATH . 'includes/custom-fields/class-custom-field.php' );
require( WPAS_PATH . 'includes/custom-fields/class-custom-fields.php' );
require( WPAS_PATH . 'includes/custom-fields/functions-custom-fields.php' );
require( WPAS_PATH . 'includes/functions-actions.php' );
require( WPAS_PATH . 'includes/functions-post.php' );
require( WPAS_PATH . 'includes/functions-user.php' );
require( WPAS_PATH . 'includes/functions-addons.php' );
require( WPAS_PATH . 'includes/functions-deprecated.php' );
require( WPAS_PATH . 'includes/class-log-history.php' );
require( WPAS_PATH . 'includes/class-email-notifications.php' );
require( WPAS_PATH . 'includes/functions-general.php' );
require( WPAS_PATH . 'includes/functions-error.php' );
require( WPAS_PATH . 'includes/functions-notification.php' );
require( WPAS_PATH . 'includes/functions-email-notifications.php' );
require( WPAS_PATH . 'includes/functions-templating.php' );
require( WPAS_PATH . 'includes/functions-post-type.php' );
require( WPAS_PATH . 'includes/class-product-sync.php' );
require( WPAS_PATH . 'includes/class-gist.php' );
require( WPAS_PATH . 'includes/class-wpas-editor-ajax.php' );
require( WPAS_PATH . 'includes/class-member-query.php' );
require( WPAS_PATH . 'includes/class-member.php' );
require( WPAS_PATH . 'includes/class-member-agent.php' );
require( WPAS_PATH . 'includes/class-member-user.php' );
require( WPAS_PATH . 'includes/class-wpas-session.php' );
require( WPAS_PATH . 'includes/functions-reply.php' );
require( WPAS_PATH . 'includes/functions-channels.php' );
require( WPAS_PATH . 'includes/functions-priority.php' );
require( WPAS_PATH . 'includes/install.php' );
if ( ! defined( 'DOING_AJAX' ) || ! DOING_AJAX ) {
require( WPAS_PATH . 'includes/functions-admin-bar.php' );
// Compatibility functions
require( 'includes/compatibility/sensei.php' );
require( 'includes/compatibility/acf-pro.php' );
}
}
/**
* Include all files used in admin only
*
* @since 3.2.5
* @return void
*/
private function includes_admin() {
require( WPAS_PATH . 'includes/admin/functions-notices.php' );
require( WPAS_PATH . 'includes/admin/functions-ajax.php' );
require( WPAS_PATH . 'includes/admin/functions-log-viewer.php' );
// We don't need all this during Ajax processing
if ( ! defined( 'DOING_AJAX' ) || ! DOING_AJAX ) {
require( WPAS_PATH . 'includes/admin/functions-menu.php' );
require( WPAS_PATH . 'includes/admin/functions-post.php' );
require( WPAS_PATH . 'includes/admin/functions-tools.php' );
require( WPAS_PATH . 'includes/admin/functions-list-table.php' );
require( WPAS_PATH . 'includes/admin/functions-metaboxes.php' );
require( WPAS_PATH . 'includes/admin/functions-user-profile.php' );
require( WPAS_PATH . 'includes/admin/functions-admin-actions.php' );
require( WPAS_PATH . 'includes/admin/functions-misc.php' );
require( WPAS_PATH . 'includes/admin/class-admin-tickets-list.php' );
require( WPAS_PATH . 'includes/admin/class-admin-user.php' );
require( WPAS_PATH . 'includes/admin/class-admin-titan.php' );
require( WPAS_PATH . 'includes/admin/class-admin-help.php' );
require( WPAS_PATH . 'includes/admin/upgrade/class-upgrade.php' );
if ( ! class_exists( 'TAV_Remote_Notification_Client' ) ) {
require( WPAS_PATH . 'includes/class-remote-notification-client.php' );
}
/* Load settings files */
require( WPAS_PATH . 'includes/admin/settings/functions-settings.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-general.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-style.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-notifications.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-advanced.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-licenses.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-products-management.php' );
require( WPAS_PATH . 'includes/admin/settings/settings-basic-time-tracking.php' );
}
}
/**
* Plugin setup.
*
* If the plugin has just been installed we need to set a couple of things.
* We will automatically create the "special" pages: tickets list and
* ticket submission.
*/
private function maybe_setup() {
if ( 'pending' === get_option( 'wpas_setup', false ) ) {
add_action( 'admin_init', 'wpas_create_pages', 11, 0 );
add_action( 'admin_init', 'wpas_flush_rewrite_rules', 11, 0 );
}
/**
* Ask for products support.
*
* Still part of the installation process. Ask the user
* if he is going to support multiple products or only one.
* It is important to use the built-in taxonomy for multiple products
* support as it is used by multiple addons.
*
* However, if the products support is already enabled, it means that this is not
* the first activation of the plugin and products support was previously enabled
* (products support is disabled by default). In this case we don't ask again.
*/
if ( 'pending' === get_option( 'wpas_support_products' ) ) {
if ( 'wpas-about' !== filter_input( INPUT_GET, 'page', FILTER_SANITIZE_STRING ) ) {
add_action( 'admin_notices', 'wpas_ask_support_products' );
}
}
}
/**
* Load the plugin text domain for translation.
*
* With the introduction of plugins language packs in WordPress loading the textdomain is slightly more complex.
*
* We now have 3 steps:
*
* 1. Check for the language pack in the WordPress core directory
* 2. Check for the translation file in the plugin's language directory
* 3. Fallback to loading the textdomain the classic way
*
* @since 1.0.0
* @return boolean True if the language file was loaded, false otherwise
*/
public function load_plugin_textdomain() {
$lang_dir = WPAS_ROOT . 'languages/';
$lang_path = WPAS_PATH . 'languages/';
$locale = apply_filters( 'plugin_locale', get_locale(), 'awesome-support' );
$mofile = "awesome-support-$locale.mo";
$glotpress_file = WP_LANG_DIR . '/plugins/awesome-support/' . $mofile;
// Look for the GlotPress language pack first of all
if ( file_exists( $glotpress_file ) ) {
$language = load_textdomain( 'awesome-support', $glotpress_file );
} elseif ( file_exists( $lang_path . $mofile ) ) {
$language = load_textdomain( 'awesome-support', $lang_path . $mofile );
} else {
$language = load_plugin_textdomain( 'awesome-support', false, $lang_dir );
}
return $language;
}
/**
* Load Awesome Support's theme functions if any
*
* @since 3.2.0
* @return void
*/
public function load_theme_functions() {
wpas_get_template( 'functions' );
}
/**
* Check for remote notifications.
*
* Use the Remote Dashboard Notifications plugin
* to check for possible notifications from
* http://getawesomesupport.com
*
* @since 3.0.0
* @link https://wordpress.org/plugins/remote-dashboard-notifications/
* @return void
*/
public function remote_notifications() {
if ( is_admin() && function_exists( 'rdnc_add_notification' ) && ( ! defined( 'WPAS_REMOTE_NOTIFICATIONS_OFF' ) || true !== WPAS_REMOTE_NOTIFICATIONS_OFF ) ) {
rdnc_add_notification( 89, '01710ef695c7a7fa', 'https://getawesomesupport.com' );
}
}
}
endif;
/**
* The main function responsible for returning the unique Awesome Support instance
*
* Use this function like you would a global variable, except without needing
* to declare the global.
*
* @since 3.1.5
* @return object Awesome_Support
*/
function WPAS() {
return Awesome_Support::instance();
}
// Get Awesome Support Running
WPAS();