public function handle_request_internal()
{
$isAllowIp = self::is_allow_call_api();
if (!$isAllowIp) {
$ret = Util_MobileAPI::error(Const_APIStatus::E_CALL_API_ERROR);
}
if (!isset($this->_params["toPhone"])) {
return Util_MobileAPI::error(Const_APIStatus::E_PARAM_MISS);
}
if (!isset($this->_params["msg"])) {
return Util_MobileAPI::error(Const_APIStatus::E_PARAM_MISS);
}
$mobile = (int) $this->_params["toPhone"];
$msg = Util_StringUtils::truncate($this->_params["msg"], 18, '...');
$ret = array('status' => 'ok', 'data' => 'success');
if (1 == $this->_params["chatFlag"]) {
if (!isset($this->_params["userMobile"])) {
return Util_MobileAPI::error(Const_APIStatus::E_PARAM_MISS);
}
$downloadUrl = 'http://t.anjuke.com/swzZMCV';
$msg = '"' . $msg . '"，安居客用户' . substr($this->_params["userMobile"], 0, 3) . '****' . substr($this->_params["userMobile"], 7) . '找您，与TA聊天，请安装经纪人APP：' . $downloadUrl;
//更新经纪人微聊表发送短信数目
$chatInfo = Model_Mobile_BrokerChatInfo::getBrokerByPhone($mobile, array('brokerId', 'phone', 'sendMsgNum', 'isActived'));
if ($chatInfo) {
$brokerId = $chatInfo['brokerId'];
if ($chatInfo['sendMsgNum'] < 10 && 0 == $chatInfo['isActived']) {
//更新经纪人微聊信息表的数据
$updateData['brokerId'] = $chatInfo['brokerId'];
$updateData['sendMsgNum'] = $chatInfo['sendMsgNum'] + 1;
$updateData['updateTime'] = time();
Model_Mobile_BrokerChatInfo::updateChatInfo($chatInfo['brokerId'], $updateData);
} else {
return $ret;
}
} else {
return Util_MobileAPI::error(Const_APIStatus::E_BROKER_CHAT_NOT_EXISIT);
}
}
//发送短信
$business_id = SMS_API::BROKER_APP_MSG_CODE;
$sms_api = SMS_API::get_instance();
$sms_api->send($mobile, $msg, $business_id, $brokerId);
return $ret;
}
/**
* @param string $content 要过滤的内容，字符串
* @param string $replace 违禁词替换为＊号
* @return mixed|string
*/
public function exec($content, $replace = '*')
{
$filter = false;
$content = str_replace(array("\r", "\n"), "", $content);
if (class_exists('ZMQContext')) {
$data = Util_StringUtils::patternsMatcher('stringmatch/stringMatchService/search', array($content), 500, false, 'multi_string_filter_host');
} else {
$data['status'] = 100;
}
if ($data['status'] == 200) {
$filter = true;
foreach ($data['reply'] as $v) {
$content = str_replace($v[0], str_repeat($replace, mb_strlen($v[0], 'UTF-8')), $content);
}
}
if (!$filter) {
$content = $this->replace($content, $replace);
}
return $content;
}
public function process_cc_users($cc_arr)
{
$whole_arr = array();
$custom_arr = array();
$user_arr = array();
$cc_users = array();
foreach ($cc_arr as $row) {
if (Util_StringUtils::is_email($row)) {
$custom_arr[] = $row;
} else {
$whole_arr[] = $row;
}
}
if (!empty($whole_arr)) {
$user_arr = $this->get_usernames_by_wholenames($whole_arr);
}
$cc_users = array_merge($user_arr, $custom_arr);
return $cc_users;
}
public function handle_request_internal()
{
$req = APF::get_instance()->get_request();
$res = APF::get_instance()->get_response();
$ticket_id = $req->get_parameter('ticket_id');
$error = $req->get_parameter('error');
$user_id = $req->get_user_id();
$user_role = Bll_RoleBiz::get_instance()->get_user_role($user_id);
$ticket = Bll_TicketBiz::get_instance()->get_detail($ticket_id);
if (empty($ticket)) {
$location = Home_IndexController::build_uri();
$res->redirect($location);
}
//custom_detail
$custom_detail = Bll_TicketColumnDetailBiz::get_instance()->get_ticket_custom($ticket_id);
$custom_all = Bll_TicketColumnDetailBiz::get_instance()->get_all_custom($ticket_id);
$ticket_before_md5 = md5(json_encode($ticket));
$ticket->reporter = Bll_UserBiz::get_instance()->get_wholename_by_username($ticket->reporter);
$ticket->owner = Bll_UserBiz::get_instance()->get_wholename_by_username($ticket->owner);
$ticket->assigned_qa = Bll_UserBiz::get_instance()->get_wholename_by_username($ticket->assigned_qa);
$ticket_log = Bll_TicketLogBiz::get_instance()->get_log($ticket_id);
$ticket_cc_arr = Bll_TicketCcBiz::get_instance()->get_ticket_cc($ticket_id);
$cc_tmp = array();
foreach ($ticket_cc_arr as $key => $ticket_cc) {
if (Util_StringUtils::is_email($ticket_cc->cc_to)) {
$cc_tmp[] = $ticket_cc->cc_to;
} else {
$cc_tmp[] = Bll_UserBiz::get_instance()->get_wholename_by_username($ticket_cc->cc_to);
}
}
$ticket_cc_str = implode(";", $cc_tmp);
$current_time = date("Y-m-d H:i:s");
$ticket_log_process = array();
foreach ($ticket_log as $key => $log) {
if ($ticket_log[$key]->field == "component") {
if (ctype_digit($ticket_log[$key]->oldvalue)) {
$ticket_log[$key]->oldvalue = Bll_TicketBiz::get_instance()->get_component_name($ticket_log[$key]->oldvalue);
}
if (ctype_digit($ticket_log[$key]->newvalue)) {
$ticket_log[$key]->newvalue = Bll_TicketBiz::get_instance()->get_component_name($ticket_log[$key]->newvalue);
}
} else {
if ($ticket_log[$key]->field == "department") {
if (ctype_digit($ticket_log[$key]->oldvalue)) {
$ticket_log[$key]->oldvalue = Bll_TicketBiz::get_instance()->get_common_name($ticket_log[$key]->oldvalue);
}
if (ctype_digit($ticket_log[$key]->newvalue)) {
$ticket_log[$key]->newvalue = Bll_TicketBiz::get_instance()->get_common_name($ticket_log[$key]->newvalue);
}
} else {
if ($ticket_log[$key]->field == "ticket" && $ticket_log[$key]->oldvalue == "null") {
$ticket_log[$key]->newvalue = "new";
}
}
}
$ticket_log_process[$log->created_at][] = $log;
}
$log_time = array();
foreach ($ticket_log_process as $key => $log) {
/*
* within 24h show xxx hours ago
* mt 24h lt 7days show xx days ago
* mt 7days lt 30days show xx weeks ago
* mt 30days show xx months ago
* floor((strtotime($current_time)-strtotime($log->created_at))/86400)
*/
$second = floor(strtotime($current_time) - strtotime($key));
$minute = floor((strtotime($current_time) - strtotime($key)) / 60);
$hour = floor((strtotime($current_time) - strtotime($key)) / 3600);
$day = floor((strtotime($current_time) - strtotime($key)) / 86400);
$week = floor((strtotime($current_time) - strtotime($key)) / 604800);
$month = floor((strtotime($current_time) - strtotime($key)) / 2592000);
if ($second < 60) {
$log_time[$key] = $second . ' seconds ago ';
} else {
if ($minute < 60) {
$log_time[$key] = $minute . ' minutes ago ';
} else {
if ($hour < 24) {
$log_time[$key] = $hour . ' hours ago ';
} else {
if ($hour >= 24 && $hour < 168) {
$log_time[$key] = $day . ' days ago ';
} else {
if ($hour >= 168 && $hour < 720) {
$log_time[$key] = $week . ' weeks ago ';
} else {
if ($hour >= 720) {
$log_time[$key] = $month . ' months ago ';
}
}
}
}
}
}
}
$parent = Bll_TicketRelationBiz::get_instance()->find_root_by_parent($ticket_id);
if ($parent) {
$parent_id = $parent->parent_ticket_id;
} else {
$parent_id = "0";
}
$son = Bll_TicketRelationBiz::get_instance()->find_son_bugs_of_parent($ticket_id);
if (empty($son)) {
$son_id = "0";
} else {
$son_id = $son[0]->ticket_id;
}
$ticket_status = Ticket_Status::get_status($ticket);
$actions = $ticket_status->get_available_actions($user_role, $ticket->environment);
$resolutions = Bll_DdCommonBiz::get_instance()->get_resolutions();
//start.....
$all_users = Bll_UserBiz::get_instance()->get_all_valid_users();
$tmp_all = array();
foreach ($all_users as $key => $value) {
$tmp_all[$key] = $value->whole_name;
}
$all_users = json_encode($tmp_all);
$dev_users = Bll_UserBiz::get_instance()->get_dev_users();
$tmp_dev = array();
foreach ($dev_users as $key => $value) {
$tmp_dev[$key] = $value->whole_name;
}
$dev_users = json_encode($tmp_dev);
$qa_users = Bll_UserBiz::get_instance()->get_qa_users();
$admin_users = Bll_UserBiz::get_instance()->get_admins();
$qa_admin_users = array_merge($qa_users, $admin_users);
$tmp_qa = array();
foreach ($qa_admin_users as $key => $value) {
$tmp_qa[$key] = $value->whole_name;
}
$qa_admin_users = json_encode($tmp_qa);
//end.....
$reasons = Bll_DdCommonBiz::get_instance()->get_reasons();
$files = Bll_AttachmentBiz::get_instance()->get_file_by_ticket_id($ticket_id);
if ($files) {
foreach ($files as $file) {
$file_link = Bll_AttachmentBiz::get_instance()->get_file_link_by_hash($file->fetch_hash);
$file->fetch_hash = $file_link;
}
}
$prioritys = Bll_DdCommonBiz::get_instance()->get_prioritys();
$emergencies = Bll_DdCommonBiz::get_instance()->get_emergencies();
$environments = Bll_DdCommonBiz::get_instance()->get_environments();
$departments = Bll_DdCommonBiz::get_instance()->get_departments_new();
$department_id = Bll_DdCommonBiz::get_instance()->get_department_id_by_name($ticket->department);
$rel_components = Bll_DdComponentBiz::get_instance()->get_components($department_id->id);
$req->set_attribute('user_id', $user_id);
$req->set_attribute('files', $files);
$req->set_attribute('prioritys', $prioritys);
$req->set_attribute('emergencies', $emergencies);
$req->set_attribute('departments', $departments);
$req->set_attribute('rel_components', $rel_components);
$req->set_attribute('environments', $environments);
$req->set_attribute('reasons', $reasons);
$req->set_attribute('resolutions', $resolutions);
$req->set_attribute('ticket', $ticket);
$req->set_attribute('ticket_cc_str', $ticket_cc_str);
$req->set_attribute('ticket_logs', $ticket_log_process);
$req->set_attribute('log_time', $log_time);
$req->set_attribute('actions', $actions);
$req->set_attribute('all_users', $all_users);
$req->set_attribute('dev_users', $dev_users);
$req->set_attribute('qa_admin_users', $qa_admin_users);
$req->set_attribute('ticket_before_md5', $ticket_before_md5);
$req->set_attribute('parent_id', $parent_id);
$req->set_attribute('son_id', $son_id);
$req->set_attribute('custom_detail', $custom_detail);
$req->set_attribute('custom_all', $custom_all);
if ($error) {
$req->set_attribute('error', $error);
}
return 'Ticket_Detail';
}
$mail_to_owner = Bll_TicketBiz::get_instance()->get_owner_for_mail($ticket_id);
$tmp = explode(';', $mail_to_owner);
$mail_to_owner = $tmp[0];
$owner_address = Bll_UserBiz::get_instance()->get_mail_address_by_username($mail_to_owner);
$mail_to_qa = Bll_TicketBiz::get_instance()->get_assign_qa_for_mail($ticket_id);
$tmp = explode(';', $mail_to_qa);
$mail_to_qa = $tmp[0];
$qa_address = Bll_UserBiz::get_instance()->get_mail_address_by_username($mail_to_qa);
$mail_to_cc_str = Bll_TicketCcBiz::get_instance()->get_cc_for_mail($ticket_id);
//string such as bai;jian;
$mail_to_ccs = explode(';', $mail_to_cc_str);
//cc users array
$ccs_address = array();
foreach ($mail_to_ccs as $key => $mail_to_cc) {
if ($mail_to_cc) {
if (Util_StringUtils::is_email($mail_to_cc)) {
$ccs_address[$key] = $mail_to_cc;
} else {
$cc_tmp = Bll_UserBiz::get_instance()->get_mail_address_by_username($mail_to_cc);
if ($cc_tmp) {
$ccs_address[$key] = $cc_tmp;
}
}
}
}
$cc_to = implode(',', $ccs_address);
$smtp_server = APF::get_instance()->get_config('smtp_server');
$smtp_port = APF::get_instance()->get_config('smtp_port');
$smtp_user = APF::get_instance()->get_config('smtp_user');
$smtp_pass = APF::get_instance()->get_config('smtp_pass');
$smtp_usermail = APF::get_instance()->get_config('smtp_usermail');
