/**
* Update IP contact for a ticket.
*
* @param Ticket $ticket
*/
public static function ipContact($ticket)
{
$ipContact = FindContact::byIP($ticket['ip']);
// Update IP Contact fields in ticket
$ticket->ip_contact_account_id = $ipContact->account_id;
$ticket->ip_contact_reference = $ipContact->reference;
$ticket->ip_contact_name = $ipContact->name;
$ticket->ip_contact_email = $ipContact->email;
$ticket->ip_contact_api_host = $ipContact->api_host;
$ticket->ip_contact_auto_notify = $ipContact->auto_notify;
$ticket->save();
}
/**
* Return contact by Code
*
* @param string $id contact reference
* @return object
*/
public static function byId($id)
{
// If local lookups are not preferred, then do the remote lookup first
if (config('main.external.prefer_local') === false) {
$findContact = FindContact::getExternalContact('id', $id);
if (!empty($findContact)) {
return $findContact;
}
}
// Do a local lookup
$result = Contact::where('reference', '=', $id)->where('enabled', '=', true)->take(1)->get();
if (isset($result[0])) {
return $result[0];
}
// Do a remote lookup, if local lookups are preferred. Else skip this as this was already done.
if (config('main.external.prefer_local') === true) {
$findContact = FindContact::getExternalContact('id', $id);
if (!empty($findContact)) {
return $findContact;
}
}
return FindContact::undefined();
}
/**
* Execute the command.
*
* @param array $events
* @param integer $evidenceID
* @return array
*/
public function save($events, $evidenceID)
{
$ticketCount = 0;
$eventCount = 0;
$eventsIgnored = 0;
foreach ($events as $event) {
/* Here we will seek through all the events and look if there is an existing ticket. We will split them up
* into two seperate arrays: $eventsNew and $events$known. We can save all the known events in the DB with
* a single event saving loads of queries
*
* IP Owner is leading, as in most cases even if the domain is moved
* The server might still have a problem. Next to the fact that domains
* Arent transferred to a new owner 'internally' anyways.
*
* So we do a lookup based on the IP same as with the 3.x engine. After
* the lookup we check wither the domain contact was changed, if so we UPDATE
* the ticket and put a note somewhere about it. This way the IP owner does
* not get a new ticket on this matter and the new domain owner is getting updates.
*
* As the ASH link is based on the contact code, the old domain owner will not
* have any access to the ticket anymore.
*/
// If an event is too old we are ignoring it
if (config('main.reports.min_lastseen') !== false && strtotime(config('main.reports.min_lastseen')) !== false && strtotime(config('main.reports.min_lastseen') . ' ago') > $event['timestamp']) {
Log::debug(get_class($this) . ': ' . "is ignoring event because its older then " . config('main.reports.min_lastseen'));
continue;
}
// Start with building a classification lookup table and switch out name for ID
foreach ((array) Lang::get('classifications') as $classID => $class) {
if ($class['name'] == $event['class']) {
$event['class'] = $classID;
}
}
// Also build a types lookup table and switch out name for ID
foreach ((array) Lang::get('types.type') as $typeID => $type) {
if ($type['name'] == $event['type']) {
$event['type'] = $typeID;
}
}
// Lookup the ip contact and if needed the domain contact too
$findContact = new FindContact();
$ipContact = $findContact->byIP($event['ip']);
if ($event['domain'] != '') {
$domainContact = $findContact->byDomain($event['domain']);
} else {
$domainContact = $findContact->undefined();
}
/*
* Ignore the event if both ip and domain contacts are undefined and the resolving of an contact
* was required. This is handy to ignore any reports that are not considered local, but use
* with caution as it might just ignore anything if your IP/domains are not correctly configured
*/
if ($ipContact->reference == 'UNDEF' && $domainContact->reference == 'UNDEF' && config('main.reports.resolvable_only') === true) {
if (!empty($domainContact) && $domainContact->reference == 'UNDEF' || empty($domainContact)) {
Log::debug(get_class($this) . ': ' . "is ignoring event because there is no IP or Domain contact");
continue;
}
}
/*
* Search to see if there is an existing ticket for this event classification
*/
$ticket = Ticket::where('ip', '=', $event['ip'])->where('class_id', '=', $event['class'], 'AND')->where('type_id', '=', $event['type'], 'AND')->where('ip_contact_reference', '=', $ipContact->reference, 'AND')->where('status_id', '!=', 2, 'AND')->get();
if ($ticket->count() === 0) {
/*
* If there are no search results then there is no existing ticket and we should create one
*/
$ticketCount++;
$newTicket = new Ticket();
$newTicket->ip = $event['ip'];
$newTicket->domain = empty($event['domain']) ? '' : $event['domain'];
$newTicket->class_id = $event['class'];
$newTicket->type_id = $event['type'];
$newTicket->ip_contact_account_id = $ipContact->account_id;
$newTicket->ip_contact_reference = $ipContact->reference;
$newTicket->ip_contact_name = $ipContact->name;
$newTicket->ip_contact_email = $ipContact->email;
$newTicket->ip_contact_api_host = $ipContact->api_host;
$newTicket->ip_contact_api_key = $ipContact->api_key;
$newTicket->ip_contact_auto_notify = $ipContact->auto_notify;
$newTicket->ip_contact_notified_count = 0;
$newTicket->domain_contact_account_id = $domainContact->account_id;
$newTicket->domain_contact_reference = $domainContact->reference;
$newTicket->domain_contact_name = $domainContact->name;
$newTicket->domain_contact_email = $domainContact->email;
$newTicket->domain_contact_api_host = $domainContact->api_host;
$newTicket->domain_contact_api_key = $domainContact->api_key;
$newTicket->domain_contact_auto_notify = $domainContact->auto_notify;
$newTicket->domain_contact_notified_count = 0;
$newTicket->status_id = 1;
$newTicket->last_notify_count = 0;
$newTicket->last_notify_timestamp = 0;
$newTicket->save();
$newEvent = new Event();
$newEvent->evidence_id = $evidenceID;
$newEvent->information = $event['information'];
$newEvent->source = $event['source'];
$newEvent->ticket_id = $newTicket->id;
$newEvent->timestamp = $event['timestamp'];
$newEvent->save();
} elseif ($ticket->count() === 1) {
/*
* There is an existing ticket, so we just need to add the event to this ticket. If the event is an
* exact match we consider it a duplicate and will ignore it.
*/
$ticket = $ticket[0];
if (Event::where('information', '=', $event['information'])->where('source', '=', $event['source'])->where('ticket_id', '=', $ticket->id)->where('timestamp', '=', $event['timestamp'])->exists()) {
$eventsIgnored++;
} else {
// New unique event, so we will save this
$eventCount++;
$newEvent = new Event();
$newEvent->evidence_id = $evidenceID;
$newEvent->information = $event['information'];
$newEvent->source = $event['source'];
$newEvent->ticket_id = $ticket->id;
$newEvent->timestamp = $event['timestamp'];
$newEvent->save();
/*
* If the reference has changed for the domain owner, then we update the ticket with the new
* domain owner. We not check if anything else then the reference has changed. If you change the
* contact data you have the option to propogate it onto open tickets.
*/
if (!empty($event['domain']) && $domainContact !== false && $domainContact->reference !== $ticket->domain_contact_reference) {
$ticket->domain_contact_reference = $domainContact->reference;
$ticket->domain_contact_name = $domainContact->name;
$ticket->domain_contact_email = $domainContact->email;
$ticket->domain_contact_api_host = $domainContact->api_host;
$ticket->domain_contact_api_key = $domainContact->api_key;
$ticket->domain_contact_auto_notify = $domainContact->auto_notify;
$ticket->account_id = $domainContact->account->id;
$ticket->save();
}
// TODO: If this is an abuse/escalation ticket and currently 'resolved' then put status back to Open
// TODO: Implement escalation triggers
}
} else {
/*
* We should not never have more then two open tickets for the same case. If this happens there is a
* fault in the aggregator which must be resolved first. Until then we will permfail here.
*/
$this->failed('Unable to link to ticket, multiple open tickets found for same event type');
}
}
Log::debug(get_class($this) . ': ' . "has completed creating {$ticketCount} new tickets, " . "linking {$eventCount} new events and ignored {$eventsIgnored} duplicates");
$this->success('');
}
/**
* Execute the command.
*
* @param array $incidents
* @param int $evidenceID
*
* @return array
*/
public function save($incidents, $evidenceID)
{
$ticketCount = 0;
$incidentCount = 0;
$incidentsIgnored = 0;
foreach ($incidents as $incident) {
/* Here we will seek through all the incidents and look if there is an existing ticket. We will split
* them up into two seperate arrays: $incidentsNew and $incidents$known. We can save all the known
* incidents in the DB with a single incident saving loads of queries
*
* IP Owner is leading, as in most cases even if the domain is moved
* The server might still have a problem. Next to the fact that domains
* Arent transferred to a new owner 'internally' anyways.
*
* So we do a lookup based on the IP same as with the 3.x engine. After
* the lookup we check wither the domain contact was changed, if so we UPDATE
* the ticket and put a note somewhere about it. This way the IP owner does
* not get a new ticket on this matter and the new domain owner is getting updates.
*
* As the ASH link is based on the contact code, the old domain owner will not
* have any access to the ticket anymore.
*/
// If an incident is too old we are ignoring it
if (config('main.reports.min_lastseen') !== false && strtotime(config('main.reports.min_lastseen')) !== false && strtotime(config('main.reports.min_lastseen') . ' ago') > $incident->timestamp) {
Log::debug(get_class($this) . ': ' . 'is ignoring incident because its older then ' . config('main.reports.min_lastseen'));
continue;
}
// Lookup the ip contact and if needed the domain contact too
$findContact = new FindContact();
$ipContact = $findContact->byIP($incident->ip);
if ($incident->domain != '') {
$domainContact = $findContact->byDomain($incident->domain);
} else {
$domainContact = $findContact->undefined();
}
/*
* Ignore the incident if both ip and domain contacts are undefined and the resolving of an contact
* was required. This is handy to ignore any reports that are not considered local, but use
* with caution as it might just ignore anything if your IP/domains are not correctly configured
*/
if ($ipContact->reference == 'UNDEF' && $domainContact->reference == 'UNDEF' && config('main.reports.resolvable_only') === true) {
if (!empty($domainContact) && $domainContact->reference == 'UNDEF' || empty($domainContact)) {
Log::debug(get_class($this) . ': ' . 'is ignoring incident because there is no IP or Domain contact');
continue;
}
}
/*
* Search to see if there is an existing ticket for this incident classification
*/
$ticket = Ticket::where('ip', '=', $incident->ip)->where('class_id', '=', $incident->class, 'AND')->where('ip_contact_reference', '=', $ipContact->reference, 'AND')->where('status_id', '!=', 'CLOSED', 'AND')->get();
if ($ticket->count() === 0) {
/*
* If there are no search results then there is no existing ticket and we should create one
*/
$ticketCount++;
$newTicket = new Ticket();
$newTicket->ip = $incident->ip;
$newTicket->domain = empty($incident->domain) ? '' : $incident->domain;
$newTicket->class_id = $incident->class;
$newTicket->type_id = $incident->type;
$newTicket->ip_contact_account_id = $ipContact->account_id;
$newTicket->ip_contact_reference = $ipContact->reference;
$newTicket->ip_contact_name = $ipContact->name;
$newTicket->ip_contact_email = $ipContact->email;
$newTicket->ip_contact_api_host = $ipContact->api_host;
$newTicket->ip_contact_auto_notify = $ipContact->auto_notify;
$newTicket->ip_contact_notified_count = 0;
$newTicket->domain_contact_account_id = $domainContact->account_id;
$newTicket->domain_contact_reference = $domainContact->reference;
$newTicket->domain_contact_name = $domainContact->name;
$newTicket->domain_contact_email = $domainContact->email;
$newTicket->domain_contact_api_host = $domainContact->api_host;
$newTicket->domain_contact_auto_notify = $domainContact->auto_notify;
$newTicket->domain_contact_notified_count = 0;
$newTicket->status_id = 'OPEN';
$newTicket->last_notify_count = 0;
$newTicket->last_notify_timestamp = 0;
// Validate the model before saving
$validator = Validator::make(json_decode(json_encode($newTicket), true), Ticket::createRules());
if ($validator->fails()) {
return $this->error('DevError: Internal validation failed when saving the Ticket object ' . implode(' ', $validator->messages()->all()));
}
$newTicket->save();
$newEvent = new Event();
$newEvent->evidence_id = $evidenceID;
$newEvent->information = $incident->information;
$newEvent->source = $incident->source;
$newEvent->ticket_id = $newTicket->id;
$newEvent->timestamp = $incident->timestamp;
// Validate the model before saving
$validator = Validator::make(json_decode(json_encode($newEvent), true), Event::createRules());
if ($validator->fails()) {
return $this->error('DevError: Internal validation failed when saving the Event object ' . implode(' ', $validator->messages()->all()));
}
$newEvent->save();
} elseif ($ticket->count() === 1) {
/*
* There is an existing ticket, so we just need to add the incident to this ticket. If the
* incident is an exact match we consider it a duplicate and will ignore it.
*/
$ticket = $ticket[0];
if (Event::where('information', '=', $incident->information)->where('source', '=', $incident->source)->where('ticket_id', '=', $ticket->id)->where('timestamp', '=', $incident->timestamp)->exists()) {
$incidentsIgnored++;
} else {
// New unique incident, so we will save this
$incidentCount++;
$newEvent = new Event();
$newEvent->evidence_id = $evidenceID;
$newEvent->information = $incident->information;
$newEvent->source = $incident->source;
$newEvent->ticket_id = $ticket->id;
$newEvent->timestamp = $incident->timestamp;
// Validate the model before saving
$validator = Validator::make(json_decode(json_encode($newEvent), true), Event::createRules());
if ($validator->fails()) {
return $this->error('DevError: Internal validation failed when saving the Event object ' . implode(' ', $validator->messages()->all()));
}
$newEvent->save();
/*
* If the reference has changed for the domain owner, then we update the ticket with the new
* domain owner. We not check if anything else then the reference has changed. If you change the
* contact data you have the option to propogate it onto open tickets.
*/
if (!empty($incident->domain) && $domainContact !== false && $domainContact->reference !== $ticket->domain_contact_reference) {
$ticket->domain_contact_reference = $domainContact->reference;
$ticket->domain_contact_name = $domainContact->name;
$ticket->domain_contact_email = $domainContact->email;
$ticket->domain_contact_api_host = $domainContact->api_host;
$ticket->domain_contact_auto_notify = $domainContact->auto_notify;
$ticket->account_id = $domainContact->account->id;
}
/*
* Upgrade the type if the received event has a higher priority type included
*/
$priority = ['INFO', 'ABUSE', 'ESCALATION'];
if (array_search($ticket->type_id, $priority) < array_search($incident->type, $priority)) {
$ticket->type_id = $incident->type;
}
/*
* If the ticket was set to resolved, move it back to open
*/
if ($ticket->status_id == 'RESOLVED') {
$ticket->status_id = 'OPEN';
}
/*
* Walk thru the escalation upgrade path, and upgrade if required
*/
//echo config("escalations.{$ticket->class_id}.abuse.enabled");
if (is_array(config("escalations.{$ticket->class_id}"))) {
// There is a specific escalation path for this class
$escalationPath = $ticket->class_id;
} else {
// Use the default escalation path
$escalationPath = 'DEFAULT';
}
// Check if all the values are set, or log a warning that were skipping escalation paths
if (!is_bool(empty(config("escalations.{$escalationPath}.abuse.enabled"))) || !is_numeric(config("escalations.{$escalationPath}.abuse.threshold")) || !is_bool(empty(config("escalations.{$escalationPath}.escalation.enabled"))) || !is_numeric(config("escalations.{$escalationPath}.escalation.threshold"))) {
Log::warning(get_class($this) . ': ' . 'Escalation path settings are missing or incomplete. Skipping this phase');
} else {
// Now actually check if anything needs to be changed and if so, change it.
if (!empty(config("escalations.{$escalationPath}.abuse.enabled")) && !empty(config("escalations.{$escalationPath}.abuse.threshold")) && $ticket->events->count() > config("escalations.{$escalationPath}.abuse.threshold") && $ticket->type_id == 'INFO') {
// Upgrade to abuse
Log::debug(get_class($this) . ': ' . "An escalation path threshold has been reached for ticket {$ticket->id}, " . 'threshold: ' . config("escalations.{$escalationPath}.abuse.threshold") . ', ' . 'setting: info -> abuse');
$ticket->type_id = 'ABUSE';
}
if (!empty(config("escalations.{$escalationPath}.escalation.enabled")) && !empty(config("escalations.{$escalationPath}.escalation.threshold")) && $ticket->events->count() > config("escalations.{$escalationPath}.escalation.threshold") && $ticket->type_id == 'ABUSE') {
// Upgrade to escalation
Log::debug(get_class($this) . ': ' . "An escalation path threshold has been reached for ticket {$ticket->id}, " . 'threshold: ' . config("escalations.{$escalationPath}.escalation.threshold") . ', ' . 'setting: abuse -> escalation');
$ticket->type_id = 'ESCALATION';
}
}
// Validate the model before saving
$validator = Validator::make(json_decode(json_encode($ticket), true), Ticket::createRules());
if ($validator->fails()) {
return $this->error('DevError: Internal validation failed when saving the Ticket object ' . implode(' ', $validator->messages()->all()));
}
$ticket->save();
}
} else {
/*
* We should not never have more then two open tickets for the same case. If this happens there is a
* fault in the aggregator which must be resolved first. Until then we will permfail here.
*/
$this->error('Unable to link to ticket, multiple open tickets found for same incident type');
}
}
Log::debug(get_class($this) . ': ' . "has completed creating {$ticketCount} new tickets, " . "linking {$incidentCount} new incidents and ignored {$incidentsIgnored} duplicates");
return $this->success('');
}
/**
* Return contact by Code
* @param string $reference
* @return object
*/
public static function byId($id)
{
$result = Contact::where('reference', '=', $id)->where('enabled', '=', true)->take(1)->get();
if (isset($result[0])) {
return $result[0];
}
$findContact = FindContact::getExternalResolver('id', $id);
if (!empty($findContact)) {
return $findContact;
}
return FindContact::undefined();
}
/**
* @param $ticket
* @param $account
*
* @return Ticket
*/
private function createTicket($ticket, $account)
{
// Start with building a classification lookup table and switch out name for ID
// But first fix the names:
$replaces = ['Possible DDOS sending NTP Server' => 'Possible DDoS sending Server', 'Possible DDOS sending DNS Server' => 'Possible DDoS sending Server'];
$old = array_keys($replaces);
$new = array_values($replaces);
$ticket->Class = str_replace($old, $new, $ticket->Class);
foreach ((array) Lang::get('classifications') as $classID => $class) {
if ($class['name'] == $ticket->Class) {
$ticket->Class = $classID;
}
}
// Also build a types lookup table and switch out name for ID
foreach ((array) Lang::get('types.type') as $typeID => $type) {
// Consistancy fixes:
$ticket->Type = strtoupper($ticket->Type);
if ($type['name'] == $ticket->Type) {
$ticket->Type = $typeID;
}
}
// Create the ticket
$newTicket = new Ticket();
$newTicket->id = $ticket->ID;
$newTicket->ip = $ticket->IP;
$newTicket->domain = empty($ticket->Domain) ? '' : $ticket->Domain;
$newTicket->class_id = $ticket->Class;
$newTicket->type_id = $ticket->Type;
$newTicket->ip_contact_account_id = $account->id;
$newTicket->ip_contact_reference = $ticket->CustomerCode;
$newTicket->ip_contact_name = $ticket->CustomerName;
$newTicket->ip_contact_email = $ticket->CustomerContact;
$newTicket->ip_contact_api_host = '';
$newTicket->ip_contact_auto_notify = $ticket->AutoNotify;
$newTicket->ip_contact_notified_count = $ticket->NotifiedCount;
$domainContact = FindContact::undefined();
$newTicket->domain_contact_account_id = $domainContact->account_id;
$newTicket->domain_contact_reference = $domainContact->reference;
$newTicket->domain_contact_name = $domainContact->name;
$newTicket->domain_contact_email = $domainContact->email;
$newTicket->domain_contact_api_host = $domainContact->api_host;
$newTicket->domain_contact_auto_notify = $domainContact->auto_notify;
$newTicket->domain_contact_notified_count = 0;
$newTicket->last_notify_count = $ticket->LastNotifyReportCount;
$newTicket->last_notify_timestamp = $ticket->LastNotifyTimestamp;
$newTicket->created_at = Carbon::createFromTimestamp($ticket->FirstSeen);
$newTicket->updated_at = Carbon::parse($ticket->LastModified);
if ($ticket->Status == 'CLOSED') {
$newTicket->status_id = 'CLOSED';
} elseif ($ticket->Status == 'OPEN') {
$newTicket->status_id = 'OPEN';
} else {
$this->error('Unknown ticket status');
$this->exception();
}
if ($ticket->CustomerResolved == 1) {
$newTicket->contact_status_id = 'RESOLVED';
} elseif ($ticket->CustomerIgnored == 1) {
$newTicket->contact_status_id = 'IGNORED';
} else {
$newTicket->contact_status_id = 'OPEN';
}
// Validate the model before saving
$validator = Validator::make(json_decode(json_encode($newTicket), true), Ticket::createRules());
if ($validator->fails()) {
$this->error('DevError: Internal validation failed when saving the Ticket object ' . implode(' ', $validator->messages()->all()));
var_dump($ticket);
$this->exception();
}
$newTicket->save();
return $newTicket;
}
/**
* Execute the command.
* @return array
*/
public function handle()
{
$ticketCount = 0;
$eventCount = 0;
$eventsIgnored = 0;
foreach ($this->events as $event) {
/* Here we will thru all the events and look if these is an existing ticket. We will split them up into
* two seperate arrays: $eventsNew and $events$known. We can save all the known events in the DB with
* a single event saving loads of queries
*
* IP Owner is leading, as in most cases even if the domain is moved
* The server might still have a problem. Next to the fact that domains
* Arent transferred to a new owner 'internally' anyways.
*
* So we do a lookup based on the IP same as with the 3.x engine. After
* the lookup we check wither the domain contact was changed, if so we UPDATE
* the ticket and put a note somewhere about it. This way the IP owner does
* not get a new ticket on this matter and the new domain owner is getting updates.
*
* As the ASH link is based on the contact code, the old domain owner will not
* have any access to the ticket anymore.
*/
// Start with building a classification lookup table and switch out name for ID
foreach ((array) Lang::get('classifications') as $classID => $class) {
if ($class['name'] == $event['class']) {
$event['class'] = $classID;
}
}
// Also build a types lookup table and switch out name for ID
foreach ((array) Lang::get('types.type') as $typeID => $type) {
if ($type['name'] == $event['type']) {
$event['type'] = $typeID;
}
}
// Lookup the ip contact and if needed the domain contact too
$ipContact = FindContact::byIP($event['ip']);
if ($event['domain'] != '') {
$domainContact = FindContact::byDomain($event['domain']);
} else {
$domainContact = false;
}
/*
* Search to see if there is an existing ticket for this event classification
*/
$search = Ticket::where('ip', '=', $event['ip'])->where('class_id', '=', $event['class'], 'AND')->where('type_id', '=', $event['type'], 'AND')->where('ip_contact_reference', '=', $ipContact->reference, 'AND')->where('status_id', '!=', 2, 'AND')->get();
if ($search->count() === 0) {
/*
* If there are no search results then there is no existing ticket and we should create one
*/
$ticketCount++;
$newTicket = new Ticket();
$newTicket->ip = $event['ip'];
$newTicket->domain = $event['domain'];
$newTicket->class_id = $event['class'];
$newTicket->type_id = $event['type'];
$newTicket->ip_contact_reference = $ipContact->reference;
$newTicket->ip_contact_name = $ipContact->name;
$newTicket->ip_contact_email = $ipContact->email;
$newTicket->ip_contact_rpchost = $ipContact->rpc_host;
$newTicket->ip_contact_rpckey = $ipContact->rpc_key;
$newTicket->ip_contact_auto_notify = $ipContact->auto_notify;
if (!empty($event['domain']) && $domainContact !== false) {
$newTicket->domain_contact_reference = $domainContact->reference;
$newTicket->domain_contact_name = $domainContact->name;
$newTicket->domain_contact_email = $domainContact->email;
$newTicket->domain_contact_rpchost = $domainContact->rpc_host;
$newTicket->domain_contact_rpckey = $domainContact->rpc_key;
$newTicket->domain_contact_auto_notify = $domainContact->auto_notify;
}
$newTicket->status_id = 1;
$newTicket->notified_count = 0;
$newTicket->last_notify_count = 0;
$newTicket->last_notify_timestamp = 0;
$newTicket->save();
$newEvent = new Event();
$newEvent->evidence_id = $this->evidenceID;
$newEvent->information = $event['information'];
$newEvent->source = $event['source'];
$newEvent->ticket_id = $newTicket->id;
$newEvent->timestamp = $event['timestamp'];
$newEvent->save();
// TODO - Call notifier action handler, type new
} elseif ($search->count() === 1) {
/*
* There is an existing ticket, so we just need to add the event to this ticket. If the event is an
* exact match we consider it a duplicate and will ignore it.
*/
$ticketID = $search[0]->id;
if (Event::where('information', '=', $event['information'])->where('source', '=', $event['source'])->where('ticket_id', '=', $ticketID)->where('timestamp', '=', $event['timestamp'])->exists()) {
$eventsIgnored++;
} else {
// New unique event, so we will save this
$eventCount++;
$newEvent = new Event();
$newEvent->evidence_id = $this->evidenceID;
$newEvent->information = $event['information'];
$newEvent->source = $event['source'];
$newEvent->ticket_id = $ticketID;
$newEvent->timestamp = $event['timestamp'];
$newEvent->save();
// TODO - Update domain owner if changed based on the contactID (reference)
// TODO - Call notifier action handler, type update
}
} else {
/*
* We should not never have more then two open tickets for the same case. If this happens there is a
* fault in the aggregator which must be resolved first. Until then we will permfail here.
*/
$this->failed('Unable to link to ticket, multiple open tickets found for same event type');
}
}
Log::debug('(JOB ' . getmypid() . ') ' . get_class($this) . ': ' . "has completed creating {$ticketCount} new tickets, " . "linking {$eventCount} new events and ignored {$eventsIgnored} duplicates");
$this->success('');
}
/**
* NIPAP implementation for ByIP method
*
* @param string $ip
* @return Contact|bool|object
*/
public function getContactByIp($ip)
{
if (!filter_var($ip, FILTER_VALIDATE_IP, FILTER_FLAG_IPV6) === false) {
$netmask = 128;
} elseif (!filter_var($ip, FILTER_VALIDATE_IP, FILTER_FLAG_IPV4) === false) {
$netmask = 32;
} else {
return false;
}
// Start the query for the IP and gather results
$result = $this->doQuery('search_prefix', [['auth' => ['authoritative_source' => 'nipap'], 'query' => ['operator' => 'equals', 'val1' => 'prefix', 'val2' => "{$ip}/{$netmask}"], 'search_options' => ['include_all_parents' => true]]]);
/*
* Walk results in reverse to get the most specific match to use. (if host has no contact, then move up
* every prefix until something is found. NIPAP does not inherit AVPS objects which we should ask them to do
*/
if (is_array($result['result'])) {
$resultRev = array_reverse($result['result']);
$firstContact = false;
foreach ($resultRev as $key => $resultRevSet) {
if (!empty($resultRevSet['avps']['AbuseIO_Name']) && !empty($resultRevSet['avps']['AbuseIO_Contact']) && !empty($resultRevSet['avps']['AbuseIO_AutoNotify']) && !empty($resultRevSet['customer_id'])) {
$contact = new Contact();
if (!empty($resultRevSet['avps']['AbuseIO_AccountId'])) {
$contact->account_id = $resultRevSet['avps']['AbuseIO_AccountId'];
} else {
$contact->account_id = 1;
}
$contact->reference = $resultRevSet['customer_id'];
$contact->name = $resultRevSet['avps']['AbuseIO_Name'];
$contact->enabled = empty($resultRevSet['avps']['AbuseIO_Disabled']) ? true : false;
$contact->auto_notify = $resultRevSet['avps']['AbuseIO_AutoNotify'];
$contact->email = $resultRevSet['avps']['AbuseIO_Contact'];
$contact->api_host = empty($resultRevSet['avps']['AbuseIO_RPCHost']) ? false : $resultRevSet['avps']['AbuseIO_RPCHost'];
$contact->api_key = empty($resultRevSet['avps']['AbuseIO_RPCKey']) ? false : $resultRevSet['avps']['AbuseIO_RPCKey'];
return $contact;
}
/*
* Save the first found customer ID in case there is no AVPS found at all
*/
if (!empty($resultRevSet['customer_id']) && empty($firstContact)) {
$firstContact = $resultRevSet['customer_id'];
}
}
/*
* At this point we never found the required AVPS objects, but we did find a customer ID (reference) so
* we can fallback to a lookup onto the byID section of FindContact.
*/
if (!empty($firstContact)) {
$contact = FindContact::byId($firstContact);
if ($contact->name !== 'UNDEF') {
return $contact;
}
}
}
return false;
}
