public function testgetUpdateUser()
{
$aopCaseUpdates = new AOP_Case_Updates();
//execute the method and verify that it returns an instance of User
$result = $aopCaseUpdates->getUpdateUser();
$this->assertInstanceOf('User', $result);
}
public function sendCaseUpdate(AOP_Case_Updates $caseUpdate)
{
global $current_user, $sugar_config;
$email_template = new EmailTemplate();
if ($_REQUEST['module'] == 'Import') {
//Don't send email on import
return;
}
if (!isAOPEnabled()) {
return;
}
if ($caseUpdate->internal) {
return;
}
$signature = array();
$addDelimiter = true;
$aop_config = $sugar_config['aop'];
if ($caseUpdate->assigned_user_id) {
if ($aop_config['contact_email_template_id']) {
$email_template = $email_template->retrieve($aop_config['contact_email_template_id']);
$signature = $current_user->getDefaultSignature();
}
if ($email_template) {
foreach ($caseUpdate->getContacts() as $contact) {
$GLOBALS['log']->info("AOPCaseUpdates: Calling send email");
$emails = array();
$emails[] = $contact->emailAddress->getPrimaryAddress($contact);
$res = $caseUpdate->sendEmail($emails, $email_template, $signature, $caseUpdate->case_id, $addDelimiter, $contact->id);
}
}
} else {
$emails = $caseUpdate->getEmailForUser();
if ($aop_config['user_email_template_id']) {
$email_template = $email_template->retrieve($aop_config['user_email_template_id']);
}
$addDelimiter = false;
if ($emails && $email_template) {
$GLOBALS['log']->info("AOPCaseUpdates: Calling send email");
$res = $caseUpdate->sendEmail($emails, $email_template, $signature, $caseUpdate->case_id, $addDelimiter, $caseUpdate->contact_id);
}
}
}
/**
* Called when saving a new email and adds the case update to the case.
* @param $bean
* @param $event
* @param $arguments
*/
public function saveEmailUpdate($bean, $event, $arguments)
{
global $mod_strings;
if ($bean->intent != "createcase" || $bean->parent_type != "Cases") {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate: Not a create case or wrong parent type");
return;
}
if (!$bean->parent_id) {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate No parent id");
return;
}
if ($bean->cases) {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate cases already set");
return;
}
if ($bean->fetched_row['parent_id']) {
//Will have been processed already
return;
}
$contact = BeanFactory::getBean("Contact");
$ea = new SugarEmailAddress();
$beans = $ea->getBeansByEmailAddress($bean->from_addr);
$contact_id = null;
foreach ($beans as $emailBean) {
if ($emailBean->module_name == "Contacts") {
$contact_id = $emailBean->id;
$this->linkAccountAndCase($bean->parent_id, $emailBean->account_id);
}
}
$case_update = new AOP_Case_Updates();
$case_update->name = $bean->name;
$case_update->contact_id = $contact_id;
$updateText = $this->unquoteEmail($bean->description_html ? $bean->description_html : $bean->description);
$case_update->description = $updateText;
$case_update->internal = false;
$case_update->case_id = $bean->parent_id;
$case_update->save();
}
/**
* Called when saving a new email and adds the case update to the case.
* @param $bean
* @param $event
* @param $arguments
*/
public function saveEmailUpdate($bean, $event, $arguments)
{
global $mod_strings;
if ($bean->intent != "createcase" || $bean->parent_type != "Cases") {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate: Not a create case or wrong parent type");
return;
}
if (!isAOPEnabled()) {
return;
}
if (!$bean->parent_id) {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate No parent id");
return;
}
if ($bean->cases) {
$GLOBALS['log']->warn("CaseUpdatesHook: saveEmailUpdate cases already set");
return;
}
if ($bean->fetched_row['parent_id']) {
//Will have been processed already
return;
}
$contact = BeanFactory::getBean("Contact");
$ea = new SugarEmailAddress();
$beans = $ea->getBeansByEmailAddress($bean->from_addr);
$contact_id = null;
foreach ($beans as $emailBean) {
if ($emailBean->module_name == "Contacts" && !empty($emailBean->id)) {
$contact_id = $emailBean->id;
$this->linkAccountAndCase($bean->parent_id, $emailBean->account_id);
}
}
$case_update = new AOP_Case_Updates();
$case_update->name = $bean->name;
$case_update->contact_id = $contact_id;
$updateText = $this->unquoteEmail($bean->description_html ? $bean->description_html : $bean->description);
$case_update->description = $updateText;
$case_update->internal = false;
$case_update->case_id = $bean->parent_id;
$case_update->save();
$notes = $bean->get_linked_beans('notes', 'Notes');
foreach ($notes as $note) {
//Link notes to case update also
$newNote = BeanFactory::newBean('Notes');
$newNote->name = $note->name;
$newNote->file_mime_type = $note->file_mime_type;
$newNote->filename = $note->filename;
$newNote->parent_type = 'AOP_Case_Updates';
$newNote->parent_id = $case_update->id;
$newNote->save();
$srcFile = "upload://{$note->id}";
$destFile = "upload://{$newNote->id}";
copy($srcFile, $destFile);
}
$this->updateCaseStatus($case_update->case_id);
}
