/**
* Updates the email address of a customer record when the email on a user is updated
*
* @access public
* @since 1.0
*/
public function update_customer_email_on_user_update($user_id = 0, $old_user_data)
{
$customer = new KBS_Customer($user_id, true);
if (!$customer) {
return false;
}
$user = get_userdata($user_id);
if (!empty($user) && $user->user_email !== $customer->email) {
if (!$this->get_customer_by('email', $user->user_email)) {
$success = $this->update($customer->id, array('email' => $user->user_email));
if ($success) {
// Update some payment meta if we need to
$tickets_array = explode(',', $customer->ticket_ids);
if (!empty($tickets_array)) {
foreach ($tickets_array as $ticket_id) {
kbs_update_ticket_meta($ticket_id, 'email', $user->user_email);
}
}
do_action('kbs_update_customer_email_on_user_update', $user, $customer);
}
}
}
}
/**
* Assigns an agent to the ticket.
*
* @since 1.0
* @param int $ticket_id The ticket ID to update.
* @param int $user_id The agent user ID. If not set, use current user.
* @return mixed.
*/
function kbs_assign_agent($ticket_id, $user_id = 0)
{
if (empty($user_id)) {
$user_id = get_current_user_id();
}
/**
* Fires immediately before assigning an agent
*
* @since 1.0
* @param int $ticket_id The ticket ID
* @param int $user_id The user ID
*/
do_action('kbs_pre_assign_agent', $ticket_id, $user_id);
$return = kbs_update_ticket_meta($ticket_id, array('agent' => $user_id));
/**
* Fires immediately after assigning an agent
*
* @since 1.0
* @param int $ticket_id The ticket ID
* @param int $user_id The user ID
*/
do_action('kbs_post_assign_agent', $ticket_id, $user_id);
return $return;
}
