/**
* Create a ticket based on ticket recurrent infos
*
* @param $data array data of a entry of glpi_ticketrecurrents
*
* @return boolean
**/
static function createTicket($data)
{
$result = false;
$tt = new TicketTemplate();
// Create ticket based on ticket template and entity information of ticketrecurrent
if ($tt->getFromDB($data['tickettemplates_id'])) {
// Get default values for ticket
$input = Ticket::getDefaultValues($data['entities_id']);
// Apply tickettemplates predefined values
$ttp = new TicketTemplatePredefinedField();
$predefined = $ttp->getPredefinedFields($data['tickettemplates_id'], true);
if (count($predefined)) {
foreach ($predefined as $predeffield => $predefvalue) {
$input[$predeffield] = $predefvalue;
}
}
// Set date to creation date
$createtime = strtotime($data['next_creation_date']) + $data['create_before'];
$input['date'] = date('Y-m-d H:i:s', $createtime);
if (isset($predefined['date'])) {
$input['date'] = Html::computeGenericDateTimeSearch($predefined['date'], false, $createtime);
}
// Compute due_date if predefined based on create date
if (isset($predefined['due_date'])) {
$input['due_date'] = Html::computeGenericDateTimeSearch($predefined['due_date'], false, $createtime);
}
// Set entity
$input['entities_id'] = $data['entities_id'];
$input['_auto_import'] = true;
$ticket = new Ticket();
$input = Toolbox::addslashes_deep($input);
if ($tid = $ticket->add($input)) {
$msg = sprintf(__('Ticket %d successfully created'), $tid);
$result = true;
} else {
$msg = __('Ticket creation failed (check mandatory fields)');
}
} else {
$msg = __('Ticket creation failed (no template)');
}
$changes[0] = 0;
$changes[1] = '';
$changes[2] = addslashes($msg);
Log::history($data['id'], __CLASS__, $changes, '', Log::HISTORY_LOG_SIMPLE_MESSAGE);
// Compute next creation date
$tr = new self();
if ($tr->getFromDB($data['id'])) {
$input = array();
$input['id'] = $data['id'];
$input['next_creation_date'] = $tr->computeNextCreationDate($data['begin_date'], $data['end_date'], $data['periodicity'], $data['create_before'], $data['calendars_id']);
$tr->update($input);
}
return $result;
}
