/**
* {@inheritdoc}
*/
protected function assertSystem(Model $customer)
{
$this->assertSame('CustomerModel', $customer->getStructure()->getName());
$this->assertSame(1, $customer->get('id'));
$this->assertSame('John', $customer->get('first_name'));
$this->assertSame('Doe', $customer->get('last_name'));
$this->assertNull($customer->get('company'));
$this->assertSame('', $customer->get('title'));
$this->assertNull($customer->get('external_id'));
$this->assertSame('', $customer->get('background'));
$this->assertNull($customer->get('locked_until'));
$this->assertInstanceOf('DateTime', $customer->get('created_at'));
$this->assertSame(1354558438, $customer->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $customer->get('updated_at'));
$this->assertSame(1412793206, $customer->get('updated_at')->getTimestamp());
$this->assertSame(array('level' => 'vip'), $customer->get('custom_fields'));
$emails = array(array('type' => 'work', 'value' => '*****@*****.**'), array('type' => 'home', 'value' => '*****@*****.**'));
$this->assertSame($emails, $customer->get('emails'));
$this->assertSame(array(), $customer->get('phone_numbers'));
$this->assertSame(array(), $customer->get('addresses'));
$this->assertNull($customer->get('locked_by'));
$this->assertSame('http://www.gravatar.com/avatar/1', $customer->get('avatar'));
$this->assertFalse($customer->get('access_company_cases'));
$this->assertTrue($customer->get('access_private_portal'));
$this->assertTrue($customer->get('access_private_portal'));
$this->assertNull($customer->get('language'));
}
/**
* {@inheritdoc}
*/
public function assertSystem(Model $article)
{
$this->assertSame('ArticleModel', $article->getStructure()->getName());
$this->assertSame('How to make your customers happy', $article->get('subject'));
$this->assertSame('<strong>Use Desk.com</strong>', $article->get('body'));
$this->assertSame('Custom email body for article', $article->get('body_email'));
$this->assertSame(false, $article->get('body_email_auto'));
$this->assertSame("Use Desk.com", $article->get('body_chat'));
$this->assertSame(true, $article->get('body_chat_auto'));
$this->assertSame("<strong>Use Desk.com</strong>", $article->get('body_web_callback'));
$this->assertSame(true, $article->get('body_web_callback_auto'));
$this->assertSame("Use Desk.com", $article->get('body_twitter'));
$this->assertSame(true, $article->get('body_twitter_auto'));
$this->assertSame("Use Desk.com", $article->get('body_qna'));
$this->assertSame(true, $article->get('body_qna_auto'));
$this->assertSame("Use Desk.com", $article->get('body_phone'));
$this->assertSame(true, $article->get('body_phone_auto'));
$this->assertSame("Use Desk.com", $article->get('body_facebook'));
$this->assertSame(true, $article->get('body_facebook_auto'));
$this->assertSame(null, $article->get('keywords'));
$this->assertSame(1, $article->get('position'));
$this->assertSame(null, $article->get('quickcode'));
$this->assertSame(null, $article->get('in_support_center'));
$this->assertSame(null, $article->get('internal_notes'));
$this->assertSame(null, $article->get('publish_at'));
$this->assertInstanceOf('DateTime', $article->get('created_at'));
$this->assertSame(1372451977, $article->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('updated_at'));
$this->assertSame(1372452277, $article->get('updated_at')->getTimestamp());
}
/**
* Contains assertions to make about the results of the system test
*
* @param array $model Resulting model from system test
*/
protected function assertSystem(Model $model)
{
$this->assertEquals('CaseHistoryModel', $model->getStructure()->getName());
$this->assertEquals(2351, $model->get('id'));
$this->assertTrue($model->hasLink('self'));
$this->assertContains(2441978, $model->getPath('changes/*/to'));
$this->assertInstanceOf('\\DateTime', $model->get('created_at'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $user)
{
$this->assertSame('UserModel', $user->getStructure()->getName());
$this->assertSame('John Doe', $user->get('name'));
$this->assertSame('John Doe', $user->get('public_name'));
$this->assertSame('*****@*****.**', $user->get('email'));
$this->assertSame('agent', $user->get('level'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $field)
{
$this->assertSame('CustomFieldModel', $field->getStructure()->getName());
$this->assertSame('frequent_buyer', $field->get('name'));
$this->assertSame('Frequent Buyer', $field->get('label'));
$this->assertSame('customer', $field->get('type'));
$this->assertSame(true, $field->get('active'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $article)
{
$this->assertSame('BrandModel', $article->getStructure()->getName());
$this->assertSame('Brand Name', $article->get('name'));
$this->assertInstanceOf('DateTime', $article->get('created_at'));
$this->assertSame(1407967854, $article->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('updated_at'));
$this->assertSame(1407967854, $article->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $macro)
{
$this->assertSame('MacroModel', $macro->getStructure()->getName());
$this->assertSame('Assign to Engineering', $macro->get('name'));
$this->assertSame("It's raining fire!", $macro->get('description'));
$this->assertSame(true, $macro->get('enabled'));
$this->assertSame(1, $macro->get('position'));
$this->assertSame(array('Sample Macros', 'Favorites'), $macro->get('folders'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $macro)
{
$this->assertSame('MacroModel', $macro->getStructure()->getName());
$this->assertSame('Macro Macro', $macro->get('name'));
$this->assertSame('On repeat', $macro->get('description'));
$this->assertSame(true, $macro->get('enabled'));
$this->assertSame(1, $macro->get('position'));
$this->assertSame(array('Sample Macros', 'Favorites'), $macro->get('folders'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $filter)
{
$this->assertSame('FilterModel', $filter->getStructure()->getName());
$this->assertSame('My Active Cases', $filter->get('name'));
$this->assertSame('priority', $filter->get('sort'));
$this->assertSame('desc', $filter->get('sort_direction'));
$this->assertSame(1, $filter->get('position'));
$this->assertSame(true, $filter->get('active'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $note)
{
$this->assertSame('CaseNoteModel', $note->getStructure()->getName());
$this->assertSame('Please assist me with this case', $note->get('body'));
$this->assertInstanceOf('DateTime', $note->get('created_at'));
$this->assertSame(1370375051, $note->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $note->get('updated_at'));
$this->assertSame(1370375051, $note->get('updated_at')->getTimestamp());
$this->assertSame(null, $note->get('erased_at'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $topic)
{
$this->assertSame('TopicTranslationModel', $topic->getStructure()->getName());
$this->assertSame('Customer Support', $topic->get('name'));
$this->assertSame('en_us', $topic->get('locale'));
$this->assertInstanceOf('DateTime', $topic->get('created_at'));
$this->assertSame(1369511651, $topic->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $topic->get('updated_at'));
$this->assertSame(1369943651, $topic->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $action)
{
$this->assertSame('MacroActionModel', $action->getStructure()->getName());
$this->assertSame('set-case-description', $action->get('type'));
$this->assertSame('From a VIP Customer', $action->get('value'));
$this->assertSame(true, $action->get('enabled'));
$this->assertInstanceOf('DateTime', $action->get('created_at'));
$this->assertSame(1370375051, $action->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $action->get('updated_at'));
$this->assertSame(1370375051, $action->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $company)
{
$this->assertSame('CompanyModel', $company->getStructure()->getName());
$this->assertSame('Acme Inc', $company->get('name'));
$this->assertSame(array('acmeinc.com', 'acmeinc.net'), $company->get('domains'));
$this->assertSame(array('employer_id' => '123456789'), $company->get('custom_fields'));
$this->assertInstanceOf('DateTime', $company->get('created_at'));
$this->assertSame(1369414202, $company->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $company->get('updated_at'));
$this->assertSame(1369414202, $company->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $customer)
{
$this->assertSame('CustomerModel', $customer->getStructure()->getName());
$this->assertSame('John', $customer->get('first_name'));
$this->assertSame('Doe', $customer->get('last_name'));
$this->assertSame('ACME, Inc', $customer->get('company'));
$this->assertSame('Senior Ninja', $customer->get('title'));
$this->assertInstanceOf('DateTime', $customer->get('created_at'));
$this->assertSame(1369414202, $customer->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $customer->get('updated_at'));
$this->assertSame(1369414202, $customer->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
public function assertSystem(Model $label)
{
$this->assertSame('LabelModel', $label->getStructure()->getName());
$this->assertSame('My great label', $label->get('name'));
$types = $label->get('types');
$this->assertSame(2, count($types));
$this->assertSame('case', $types[0]);
$this->assertSame('macro', $types[1]);
$this->assertSame('A label to use for great things.', $label->get('description'));
$this->assertSame(true, $label->get('enabled'));
$this->assertSame('default', $label->get('color'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $topic)
{
$this->assertSame('TopicModel', $topic->getStructure()->getName());
$this->assertSame('Customer Support', $topic->get('name'));
$this->assertSame('This is key to going from good to great', $topic->get('description'));
$this->assertSame(1, $topic->get('position'));
$this->assertSame(true, $topic->get('allow_questions'));
$this->assertSame(true, $topic->get('in_support_center'));
$this->assertInstanceOf('DateTime', $topic->get('created_at'));
$this->assertSame(1368550802, $topic->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $topic->get('updated_at'));
$this->assertSame(1368982802, $topic->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $article)
{
$this->assertSame('ArticleTranslationModel', $article->getStructure()->getName());
$this->assertSame('en', $article->get('locale'));
$this->assertSame('Awesome Subject', $article->get('subject'));
$this->assertSame('<p>Awesome apples</p>', $article->get('body'));
$this->assertInstanceOf('DateTime', $article->get('publish_at'));
$this->assertSame(1370375351, $article->get('publish_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('created_at'));
$this->assertSame(1370375051, $article->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('updated_at'));
$this->assertSame(1370375351, $article->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $url)
{
$this->assertSame('IntegrationUrlModel', $url->getStructure()->getName());
$this->assertSame('Sample URL', $url->get('name'));
$this->assertSame('A sample Integration URL', $url->get('description'));
$this->assertSame(true, $url->get('enabled'));
$this->assertSame('http://www.example.com/name={{customer.name | url_encode}}', $url->get('markup'));
$this->assertSame('http://www.example.com/name=Andrew', $url->get('rendered'));
$this->assertInstanceOf('DateTime', $url->get('created_at'));
$this->assertSame(1335994728, $url->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $url->get('updated_at'));
$this->assertSame(1335994728, $url->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $topic)
{
$this->assertSame('TopicModel', $topic->getStructure()->getName());
$this->assertSame('Social Media', $topic->get('name'));
$this->assertSame(null, $topic->get('description'));
$this->assertSame(1, $topic->get('position'));
$this->assertSame(true, $topic->get('allow_questions'));
$this->assertSame(true, $topic->get('in_support_center'));
$this->assertInstanceOf('DateTime', $topic->get('created_at'));
$this->assertSame(1374868071, $topic->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $topic->get('updated_at'));
$this->assertSame(1374868071, $topic->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $attachment)
{
$this->assertSame('CaseAttachmentModel', $attachment->getStructure()->getName());
$this->assertSame('awesome_pic.png', $attachment->get('file_name'));
$this->assertSame('image/png', $attachment->get('content_type'));
$this->assertSame('500', $attachment->get('size'));
$this->assertSame('http://example.com/short_lived_link_to_the_file_content', $attachment->get('url'));
$this->assertInstanceOf('DateTime', $attachment->get('created_at'));
$this->assertSame(1409340260, $attachment->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $attachment->get('updated_at'));
$this->assertSame(1409340260, $attachment->get('updated_at')->getTimestamp());
$this->assertNull($attachment->get('erased_at'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $reply)
{
$this->assertSame('CaseReplyModel', $reply->getStructure()->getName());
$this->assertSame('Re: Please help', $reply->get('subject'));
$this->assertSame('Thanks for your question. The answer is 42.', $reply->get('body'));
$this->assertSame('out', $reply->get('direction'));
$this->assertSame('pending', $reply->get('status'));
$this->assertSame('*****@*****.**', $reply->get('to'));
$this->assertSame('*****@*****.**', $reply->get('from'));
$this->assertInstanceOf('DateTime', $reply->get('created_at'));
$this->assertSame(1335994728, $reply->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $reply->get('updated_at'));
$this->assertSame(1335994728, $reply->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $article)
{
$this->assertSame('ArticleModel', $article->getStructure()->getName());
$this->assertSame('Awesome Subject', $article->get('subject'));
$this->assertSame('<p>Awesome apples</p>', $article->get('body'));
$this->assertSame(1, $article->get('position'));
$this->assertSame(false, $article->get('in_support_center'));
$this->assertInstanceOf('DateTime', $article->get('publish_at'));
$this->assertSame(1369414502, $article->get('publish_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('created_at'));
$this->assertSame(1369414202, $article->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $article->get('updated_at'));
$this->assertSame(1369414502, $article->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $reply)
{
$this->assertSame('CaseMessageModel', $reply->getStructure()->getName());
$this->assertSame('Please help', $reply->get('subject'));
$this->assertSame('Help me with my issue!', $reply->get('body'));
$this->assertSame('in', $reply->get('direction'));
$this->assertSame('pending', $reply->get('status'));
$this->assertSame('*****@*****.**', $reply->get('to'));
$this->assertSame('*****@*****.**', $reply->get('from'));
$this->assertInstanceOf('DateTime', $reply->get('created_at'));
$this->assertSame(1335994728, $reply->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $reply->get('updated_at'));
$this->assertSame(1335994728, $reply->get('updated_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $case)
{
$this->assertSame('CaseModel', $case->getStructure()->getName());
$this->assertSame('Welcome', $case->get('subject'));
$this->assertSame(5, $case->get('priority'));
$this->assertSame('new', $case->get('status'));
$this->assertSame(array('Spam', 'Test'), $case->get('labels'));
$this->assertInstanceOf('DateTime', $case->get('created_at'));
$this->assertSame(1335994728, $case->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $case->get('updated_at'));
$this->assertSame(1335994728, $case->get('updated_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $case->get('received_at'));
$this->assertSame(1335994728, $case->get('received_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $caseReply)
{
$this->assertSame('CaseReplyModel', $caseReply->getStructure()->getName());
$this->assertSame('Re: Please help', $caseReply->get('subject'));
$this->assertSame('My Reply', $caseReply->get('body'));
$this->assertSame('out', $caseReply->get('direction'));
$this->assertSame('pending', $caseReply->get('status'));
$this->assertSame('*****@*****.**', $caseReply->get('to'));
$this->assertSame('*****@*****.**', $caseReply->get('from'));
$this->assertNull($caseReply->get('cc'));
$this->assertNull($caseReply->get('bcc'));
$this->assertSame('desk_portal', $caseReply->get('client_type'));
$this->assertSame(1396293604, $caseReply->get('created_at')->getTimestamp());
$this->assertSame(1396293604, $caseReply->get('updated_at')->getTimestamp());
$this->assertNull($caseReply->get('hidden_at'));
$this->assertFalse($caseReply->get('hidden'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $case)
{
$this->assertSame('CaseModel', $case->getStructure()->getName());
$this->assertNull($case->get('external_id'));
$this->assertSame('Creating a case via the API', $case->get('subject'));
$this->assertSame(4, $case->get('priority'));
$this->assertSame('open', $case->get('status'));
$this->assertSame('email', $case->get('type'));
$this->assertSame(array('Spam', 'Ignore'), $case->get('labels'));
$this->assertInstanceOf('DateTime', $case->get('created_at'));
$this->assertSame(1373570905, $case->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $case->get('updated_at'));
$this->assertSame(1373570905, $case->get('updated_at')->getTimestamp());
$this->assertNull($case->get('active_at'));
$this->assertInstanceOf('DateTime', $case->get('received_at'));
$this->assertSame(1335994728, $case->get('received_at')->getTimestamp());
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $case)
{
$this->assertSame('CaseModel', $case->getStructure()->getName());
$this->assertSame('Welcome', $case->get('subject'));
$this->assertSame(5, $case->get('priority'));
$this->assertSame('new', $case->get('status'));
$this->assertSame(array('Spam', 'Test'), $case->get('labels'));
$this->assertInstanceOf('DateTime', $case->get('created_at'));
$this->assertSame(1335994728, $case->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $case->get('updated_at'));
$this->assertSame(1335994728, $case->get('updated_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $case->get('received_at'));
$this->assertSame(1335994728, $case->get('received_at')->getTimestamp());
$caseHistory = $case->getLink('history');
$this->assertInstanceOf('Guzzle\\Service\\Command\\OperationCommand', $caseHistory);
$this->assertSame('ListCaseHistory', $caseHistory->getName());
$this->assertSame(1, $caseHistory->get('case_id'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $customer)
{
$this->assertSame('CustomerModel', $customer->getStructure()->getName());
$this->assertSame('John', $customer->get('first_name'));
$this->assertSame('Doe', $customer->get('last_name'));
$this->assertNull($customer->get('company'));
$this->assertNull($customer->get('title'));
$this->assertNull($customer->get('external_id'));
$this->assertNull($customer->get('background'));
$this->assertNull($customer->get('locked_until'));
$this->assertInstanceOf('DateTime', $customer->get('created_at'));
$this->assertSame(1373570905, $customer->get('created_at')->getTimestamp());
$this->assertInstanceOf('DateTime', $customer->get('updated_at'));
$this->assertSame(1373570905, $customer->get('updated_at')->getTimestamp());
$this->assertSame(array('level' => 'vip'), $customer->get('custom_fields'));
$emails = array(array('type' => 'work', 'value' => '*****@*****.**'), array('type' => 'home', 'value' => '*****@*****.**'));
$this->assertSame($emails, $customer->get('emails'));
$this->assertSame(array(), $customer->get('phone_numbers'));
$this->assertSame(array(), $customer->get('addresses'));
$this->assertNull($customer->get('locked_by'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $topicTranslation)
{
$this->assertSame('TopicTranslationModel', $topicTranslation->getStructure()->getName());
$this->assertSame('Japanese', $topicTranslation->get('name'));
$this->assertSame('ja', $topicTranslation->get('locale'));
}
/**
* {@inheritdoc}
*/
protected function assertSystem(Model $group)
{
$this->assertSame('GroupModel', $group->getStructure()->getName());
$this->assertSame('Support Ninjas', $group->get('name'));
}
